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Unpair the remote and tv, then resync. Be aware that you will also have to resync remote with cable box.
Sorry, there was a problem. Please try again later.Hello Phoebecat, You need to pair the comcast remote to your Insignia TV. 1.Select "Settings" from the TV menu. 2.Open "Controllers & Bluetooth Devices". 3.Select "Amazon Fire TV Remotes", the select "Add New Remote". 4.Press and hold the "HOME Home Button " button on the new remote for up to 10 seconds. Insignia Support, Merjorie www.insigniaproducts.com/support
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