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Sorry, there was a problem. Please try again later.To check if i's just a minor glitch on your TV. Try to reset the TV by unplugging the power cord from the outlet and all connections at the back of your TV. While unplugged, press and hold the POWER button on your TV for 60 seconds, then connect all connections back and plug the cord in the outlet. Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
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