“I am have an issue with seeing the video only have sound- who do you fix this issue”

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• In the settings for the TV, MENU 》CHANNELS, there is an option for "AUDIO ONLY". Check to see if this setting is enabled. If it is, it may be why you are unable to see the video on the screen.

  Answered by Missy 2 years ago

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• Hi PG, First, check the input source to ensure that the TV is set to the correct source. Next, check all the cables and connections to ensure they are secure and not loose. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://insigniaproducts.com

  Answered by InsigniaCustomerSupport 3 years ago

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