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I had this problem too. It's actually not a problem. You have to "unselect" comfort mode and then the + and - will work. Again, you can't have any buttons selected, just turn it on and then use the + and - button before hitting any other button. Took me a while to figure this out as I did the same you did it sounds like.
Sorry, there was a problem. Please try again later.In the comfort mode, the humidity level is set automatically, you can't change it; you can press comfort mode button to deactivate it, then set humidity level by yourself.
Sorry, there was a problem. Please try again later.Let it alone @ Comfort setting. Humidity @ 50 is acceptable enough.
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