“the play store for fire tv, and tried the app on my daughter's insignia fire tv and was not able to find her tv, can you tell me why? we tried my signia fire tv on her tv and all it did was power on, so how will I know if I got right fire remote ?”
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For personalized assistance, please call 1-877-467-4289 available from 8am to 9pm CT daily. David M. - Insignia Support
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