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Questions & Answers

Your price for this item is $159.99
The comparable value price is $249.99
Page Showing 161-180 of 211 questions
  • QuestionCan you use this on a pontoon to be able to use decorative lighting like twinkle lights?

    Asked by Mary.

    • Answer Sure, just keep it dry

      Answered by GlenF

  • QuestionIf I'm buying the jackery 290 through acima and it gets stolen 5 days later how can I get it replaced?

    Asked by Charles.

    • Answer Buy another one..this thing is very small, about the size of a lunch box. Not heavy at all. You could put a gps tracker in it, but it is better to keep it locked up and use long cords I bring mine in the house when I don’t need it outside. So I can use it if a Florida thunderstorm takes out my power. I put it in my shed and hook in my solar panel to run my lights and a fan and some chargers. I can leave it locked in the shed or I can remove the 2 cords( solar panel and power strip) and take it in the house with me. I can lock it in my car but I don’t like leaving li-on batteries where they might get too hot. Might not be an issue but I don’t want to risk it

      Answered by KarenG

  • QuestionCan I plug and ps5 and gaming monitor to it

    Asked by Anonymous.

    • Answer Thanks for reaching out to us regarding this question. Can I plug and ps5 and gaming monitor into it? Explorer can not support play station 5 and the gaming monitor; It can only offer 200W output. We recommend you buy Explorer 1500. It can run for this about 3 hours; Explorer 880 for about 1.7 hours. The power for Play Station 5 is 350W, gaming monitor is 121W. Together it will be 471 Watts. Please do not hesitate to ask us, if you have more questions. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionIs there a way to hook multiple solar panels to this unit, and can it handle multiple solar panel units?

    Asked by Zane.

    • Answer Thanks for reaching out to us regarding this question. Is there a way to hook multiple solar panels to this unit, and can it handle multiple solar panel units? This is not designed to hook multiple solar panels. Even if you connect panels together, it will not decrease the charging time because of the current and voltage limits Please do not hesitate to ask us, if you have more questions. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionPlease give an approximate of shipping cost to Fresno California for this jackery 290. Also how much tax?

    Asked by gloriasgreenhouse.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. Please give an approximate shipping cost to Fresno California for this jackery 290. Also how much tax? We do not charge for shipping costs, it's shipping free. The California state sales tax rate is currently 7.25%. However, the total sales tax rate you pay can vary depending on the city or county where you make your purchase, as some local governments have additional sales taxes. Therefore, California's total sales tax rate can range from 7.25% to 10.25%. If you know the specific city or county where you are making a purchase, you can check the California State Board of Equalization's website for more information on the applicable sales tax rates. Please do not hesitate to ask us, if you have more questions. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill this run led patio string lights for a 3 day event?

    Asked by Rudy.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. It depends on your string lights. This runs a regular led patio string lights(3W) for 77 hours. You could use it for 3 days. Please do not hesitate to ask us, if you have more questions. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill this power a wood pellet stove for 20 minutes if my electric went out?

    Asked by Nothappy25.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. A pellet stove is an appliance that burns wood pellets as a heat source. The wattage of a pellet stove can vary, depending on the model and its efficiency rating. A good range for average models to look at would be around 13-18 watts per hour (WH). You can use it for 11.6 Hours. We recommend you buy at least E550, some of the pellet stove needs more power at the start, and E290 may not support some model. Please do not hesitate to ask us, if you have more questions. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionWould this run a cpap machine for 8 hours?? Can this be charged on household current??

    Asked by Cpap.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. Yes, you can use our device for CPAP for 6-21 hours. CPAP, like Fridge, is not running all the time. For the second question, This could be charged on household current. Please do not hesitate to ask us, if you have more questions. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan it jump start a car?

    Asked by leoJ.

    • Answer From the manufacturer - No, you cannot jumpstart a car with a Jackery Power Station. But you can charge a car's battery with a power station. So you can use your Jackery product to get the battery charged enough so that you don't need to jumpstart it.

      Answered by Gonzo

  • QuestionWould this be good for opening a overhead garage door on a remote garage? The door is hooked up to a 120 cord. Would this work?

    Asked by kycliff.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. It is not recommended that you power your garage door with the E290. The power of the general garage door motor is 200w-500w, which may exceed the continuous output power of this product. You can expect our products with larger capacity and power You can choose E1500 and above products to power your garage door, which can ensure that the motor at the door is on standby and will not lose power Please do not hesitate to ask us, if you have more questions. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan this be charged on an inverter generator as a power source?

    Asked by Sparky.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. Yes, our products can be charged by an inverter generator, as long as your inverter generator can output the same voltage(110v) and frequency(50hz) as the wall outlet Please do not hesitate to ask us, if you have more questions. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionI have an enclosed gas fireplace that can keep our house above freezing even when we don't use our furnace. In the event of an electrical outage, I need a battery operated generator that will keep the fan going. What do you suggest?

    Asked by donk.

    • Answer It depends on the wattage of what you are charging. The Explorer 290 has a 200-WATT Continuous Output. There are units that can handle higher wattage. The specs show this unit can charge a TV, small refrigerator, cell phones, tablet and PC. I hope that helps.

      Answered by TwinkieWonder

  • QuestionCan this run a CPAP machine for 8 hours?

    Asked by Heather.

    • Answer I don’t think it can. I’ve plugged in a lamp to it, nothing huge, and the battery does decrease a good sum hourly. I could be wrong, and your cpap machine might use less energy. I know it’ll last a few hours, but I don’t know about 8. You’d have to try it I guess.

      Answered by HeyWhatsup

  • QuestionSo what happens after the 500 cycles? Are there any online reviews that you can point me to, from Jackery users that tell what happened to their Jackery 3, 5, 10 years later?

    Asked by Arthur.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. All of Jackery's portable power stations contains lithium battery, The life of lithium battery is 500 cycles. But it's not to say the battery only has 500 cycles life span. Among 500 cycles, the unit can exert its best performance. It would not perform its best after 500 cycles because of internal wastage. Should you have other questions or concerns, feel free to contact our customer service. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • Questionhi Can it power a desktop pc? for how long?

    Asked by desktop.

    • Answer No

      Answered by Dennis

  • QuestionWould this last a weekend at a 3 day festival? Need to charge 2 cell phones, blow up air mattress and potentially a hair dryer.

    Asked by Xoxodiane.

    • Answer Dear Customer, Thanks for reaching out to us. Because of the running watts of a hair dryer is 1500W or more, the Jackery large models like Explorer 1500 and Explorer 2000 Pro will meet your power needs. If there are only 2 cell phones and an air mattress needs to charge, this Explorer 290 can last a weekend at a 3-day festival. Any other questions or concerns, please feel free to contact our customer service team. Thanks & Best Regards, Jackery Support Team

      Answered by Jackery

  • Questioncan this run a refrigerator or small a/c window unit during power outage?

    Asked by aptgurl.

    • Answer It couldnt run it for long, but it could run it for a very short time. It ran a tiny 120v heater (just the heater) for 2 hours before the battery was completely depleted. I would probably get a larger battery for both those items, like the Jackery 1000 or 1500 at least, so you can have the power up for longer.

      Answered by Brownie2009

  • QuestionI have an animatronic that requires an input of 100-240 VAC. Could this run it?

    Asked by HB.

    • Answer Dear Customer, Thanks for reaching out to us. The specific time still depends on the watt of the animatronic and how frequently you use. If you prefer to charge it more times, I recommend you to buy a larger capacity Jackery, such as Explorer 1000. Also, be careful not to make the power of the appliance greater than the power of the Jackery to avoid damage to the Jackery. If you have any questions, please feel free to contact us. Thanks & Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionI have several solar panels. The voltage out is in the 30 volt range —-can it be used to charge the Jackery Explorer 290. The car adapter included has a male end. I can put a female connector on the solar panel. This would allow me to use my panel.

    Asked by Solarguy.

    • Answer Dear Customer, Thanks for choosing Jackery and contacting us for your case. You can use this if the interface and device parameters match. However, the E290 is a small capacity product, and there is no need to connect too many solar panels for charging, so as to avoid the loss of the E290 due to excessive current. If you have any questions, please feel free to contact us. Best regards, Team Jackery

      Answered by Jackery

  • QuestionWill it power a warming light for a bearded dragon enclosure?

    Asked by Webber.

    • Answer Depends on how long you need it to run. I ran a tiny 120v heater for 2 hours before needing it recharged. You may want to get one of the bigger batteries, if you need it to run for a day or more.

      Answered by Brownie2009