Questions & Answers

Name: JBL - Cinema Soundbar System with 6-1/2" Wireless Subwoofer - Black
Brand: JBL
SKU: 5141201
Price: 74.99 USD
Rating: 4.3 (410 reviews)

JBL - Cinema Soundbar System with 6-1/2" Wireless Subwoofer - Black

Model:: SB250; |
SKU:: 5141201

User rating, 4.3 out of 5 stars with 410 reviews.

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QuestionJBL250 Soundbar: the problem is that the sound keeps cutting out. It's connected to a Direct TV DVR.
Asked 8 years ago by CB1950.
- Answer Sorry to hear about your SB 250. Please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
  Answered 8 years ago by JBL Support
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QuestionDoes the woofer have a good output of sound, or is it faint? In other words, can you easily hear the woofer and is it easily adjusted for optimum sound?
Asked 9 years ago by Susie.
- Answer The SB250's subwoofer is designed to enhance your listening experience by providing you deeper and cleaner low ends. The remote that comes with the SB250 has its own Bass Level controls so that you can adjust the subwoofer's output depending on your preference.
  Answered 9 years ago by JBL Support
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QuestionAre you able to add additional speakers to this setup?
Asked 9 years ago by FredMcCoon.
- Answer No
  Answered 8 years ago by Bmac
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QuestionWhat is the range for this soundbar before the Bluetooth starts cutting out when it's connected to a separate device like a cell phone?
Asked 9 years ago by acdHouston.
- Answer Our Bluetooth enabled devices have a maximum range of 10m(32ft.) before sound begins to cut out.
  Answered 9 years ago by JBL Support
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QuestionI also am having frequent popping sounds from my subwoofer. I have moved it closer and yet it continues. I moved my router as well. It is frequent with Bluetooth. If wireless connections are a problem do I need to remove it from any wireless activity?
Asked 8 years ago by Luke.
- Answer omg i had this problem too, but it went away after few days , try moving it around
  Answered 8 years ago by SYLVIA
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Questionwhat is the warranty on this item
Asked 9 years ago by Anonymous.
- Answer The SB250 comes with a 1 year warranty protecting you against manufacturing defects. So if you're having issue with the SB250, please submit a request at www.jbl.com/contactus for information regarding your warranty options.
  Answered 9 years ago by JBL Support
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Questionmy remote is not connecting with soundbar what to do
Asked 5 years ago by ashu.
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QuestionJbl sbs 250 having problem of no power on suddenly.
Asked 6 years ago by Kiran.
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QuestionI have purchased JBL SB250 one year back. Now if I increase or decrease the bass, it gives a beep sound. Initially I did not hear the beep sound. Can you please advise if we have any options to stop this unnecessary beep.. Thank you in advance..
Asked 6 years ago by PKarthik.
- Answer this can be disabled via feedback button on the speakers remote.
  Answered 5 years ago by Anonymous
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QuestionMy sound keeps going up on it owe and I put the sound down and it goes right back up
Asked 6 years ago by Rob.
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QuestionCannot pair soundbar to sub???
Asked 7 years ago by Pairing.
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QuestionJust bought JBL sb250 and i am very satisfied... In manual is written that it can learn any TV-remote’s volume control, can somebody explain me how?
Asked 7 years ago by knenad.
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QuestionIs it possible to Bluetooth a JBLl subwoofer to my phone without the soundbar
Asked 7 years ago by Anonymous.
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QuestionSB250 stop responding with original remote and with paired remotes . When I shut down sounbar and power it again the remotes start working but only for few seconds . Wha can I do with .
Asked 7 years ago by Rafka.
- Answer We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
  Answered 7 years ago by JBL Support
  Answer this question
QuestionI just purchased and installed a JBL Studio sound bar, connected to my Samsung TV via HDMI. All is good but for one problem. I experience intermittent split second cut outs of sound. They usually come in groups of four or five through the day.
Asked 7 years ago by Jim234.
- Answer We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
  Answered 7 years ago by JBL Support
  Answer this question
QuestionDoes anybody know what the flap above all the jacks. Does anybody know whats it for
Asked 7 years ago by Anonymous.
- Answer The flap above the optical ports keeps the shyte out, since dust bunnies would interfere with the optical signals.
  I would recommend:
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    User rating, 4.5 out of 5 stars with 36 reviews.
  Answered 7 years ago by Elmo
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QuestionCan I purchase a replacement remote?
Asked 7 years ago by Paulh.
- Answer Try the JBL website give them the exact serial number on your soundbar.
  Answered 7 years ago by Robbin
  Answer this question
QuestionHello, just buy sbl250, it works fine with tv but can't connect/ pair it with my mobile(le eco le2 /mi redmi note 3) via bluetooth . Help......
Asked 8 years ago by Satish.
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QuestionJUST RECENTLY PURCHASED THIS ITEM AND COULD NOT PAIR THE SUBWOOFER WITH THE SOUNDBAR,EVEN WITH THE HELP OF A JBL TECH SUPPORT. HAS ANYONE EXPERIENCED THIS ISSUE OR CAN JBL TECH TEAM HELP ?????????
Asked 8 years ago by BOBB.
- Answer I had the same problem. I reset it. Since it came in demo mode. Check user guide or look.online for instructions on how to take it off demo mode.
  Answered 8 years ago by Bridger1999
  Answer this question
QuestionOur JBL sound bar is hooked up via blue tooth to the Apple TV and everything works fine except we cannot adjust the bass volume using the remote (or any other means). Any ideas on how to be able to increase the bass volume?
Asked 8 years ago by Freefall.
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Showing 1-20 of 41 questions

Questions & Answers

JBL - Cinema Soundbar System with 6-1/2" Wireless Subwoofer - Black

Q: QuestionJBL250 Soundbar: the problem is that the sound keeps cutting out. It's connected to a Direct TV DVR.

Q: QuestionDoes the woofer have a good output of sound, or is it faint? In other words, can you easily hear the woofer and is it easily adjusted for optimum sound?

Q: QuestionAre you able to add additional speakers to this setup?

Q: QuestionWhat is the range for this soundbar before the Bluetooth starts cutting out when it's connected to a separate device like a cell phone?

Q: QuestionI also am having frequent popping sounds from my subwoofer. I have moved it closer and yet it continues. I moved my router as well. It is frequent with Bluetooth. If wireless connections are a problem do I need to remove it from any wireless activity?

Q: Questionwhat is the warranty on this item

Q: Questionmy remote is not connecting with soundbar what to do

Q: QuestionJbl sbs 250 having problem of no power on suddenly.

Q: QuestionI have purchased JBL SB250 one year back. Now if I increase or decrease the bass, it gives a beep sound. Initially I did not hear the beep sound. Can you please advise if we have any options to stop this unnecessary beep.. Thank you in advance..

Q: QuestionMy sound keeps going up on it owe and I put the sound down and it goes right back up

Q: QuestionCannot pair soundbar to sub???

Q: QuestionJust bought JBL sb250 and i am very satisfied... In manual is written that it can learn any TV-remote’s volume control, can somebody explain me how?

Q: QuestionIs it possible to Bluetooth a JBLl subwoofer to my phone without the soundbar

Q: QuestionSB250 stop responding with original remote and with paired remotes . When I shut down sounbar and power it again the remotes start working but only for few seconds . Wha can I do with .

Q: QuestionI just purchased and installed a JBL Studio sound bar, connected to my Samsung TV via HDMI. All is good but for one problem. I experience intermittent split second cut outs of sound. They usually come in groups of four or five through the day.

Q: QuestionDoes anybody know what the flap above all the jacks. Does anybody know whats it for

Q: QuestionCan I purchase a replacement remote?

Q: QuestionHello, just buy sbl250, it works fine with tv but can't connect/ pair it with my mobile(le eco le2 /mi redmi note 3) via bluetooth . Help......

Q: QuestionJUST RECENTLY PURCHASED THIS ITEM AND COULD NOT PAIR THE SUBWOOFER WITH THE SOUNDBAR,EVEN WITH THE HELP OF A JBL TECH SUPPORT. HAS ANYONE EXPERIENCED THIS ISSUE OR CAN JBL TECH TEAM HELP ?????????

Q: QuestionOur JBL sound bar is hooked up via blue tooth to the Apple TV and everything works fine except we cannot adjust the bass volume using the remote (or any other means). Any ideas on how to be able to increase the bass volume?

QuestionJBL250 Soundbar: the problem is that the sound keeps cutting out. It's connected to a Direct TV DVR.

QuestionDoes the woofer have a good output of sound, or is it faint? In other words, can you easily hear the woofer and is it easily adjusted for optimum sound?

QuestionAre you able to add additional speakers to this setup?

QuestionWhat is the range for this soundbar before the Bluetooth starts cutting out when it's connected to a separate device like a cell phone?

QuestionI also am having frequent popping sounds from my subwoofer. I have moved it closer and yet it continues. I moved my router as well. It is frequent with Bluetooth. If wireless connections are a problem do I need to remove it from any wireless activity?

Questionwhat is the warranty on this item

Questionmy remote is not connecting with soundbar what to do

QuestionJbl sbs 250 having problem of no power on suddenly.

QuestionI have purchased JBL SB250 one year back. Now if I increase or decrease the bass, it gives a beep sound. Initially I did not hear the beep sound. Can you please advise if we have any options to stop this unnecessary beep.. Thank you in advance..

QuestionMy sound keeps going up on it owe and I put the sound down and it goes right back up

QuestionCannot pair soundbar to sub???

QuestionJust bought JBL sb250 and i am very satisfied... In manual is written that it can learn any TV-remote’s volume control, can somebody explain me how?

QuestionIs it possible to Bluetooth a JBLl subwoofer to my phone without the soundbar

QuestionSB250 stop responding with original remote and with paired remotes . When I shut down sounbar and power it again the remotes start working but only for few seconds . Wha can I do with .

QuestionI just purchased and installed a JBL Studio sound bar, connected to my Samsung TV via HDMI. All is good but for one problem. I experience intermittent split second cut outs of sound. They usually come in groups of four or five through the day.

QuestionDoes anybody know what the flap above all the jacks. Does anybody know whats it for

QuestionCan I purchase a replacement remote?

QuestionHello, just buy sbl250, it works fine with tv but can't connect/ pair it with my mobile(le eco le2 /mi redmi note 3) via bluetooth . Help......

QuestionJUST RECENTLY PURCHASED THIS ITEM AND COULD NOT PAIR THE SUBWOOFER WITH THE SOUNDBAR,EVEN WITH THE HELP OF A JBL TECH SUPPORT. HAS ANYONE EXPERIENCED THIS ISSUE OR CAN JBL TECH TEAM HELP ?????????

QuestionOur JBL sound bar is hooked up via blue tooth to the Apple TV and everything works fine except we cannot adjust the bass volume using the remote (or any other means). Any ideas on how to be able to increase the bass volume?