“JUST RECENTLY PURCHASED THIS ITEM AND COULD NOT PAIR THE SUBWOOFER WITH THE SOUNDBAR,EVEN WITH THE HELP OF A JBL TECH SUPPORT. HAS ANYONE EXPERIENCED THIS ISSUE OR CAN JBL TECH TEAM HELP ?????????”

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• I had the same problem. I reset it. Since it came in demo mode. Check user guide or look.online for instructions on how to take it off demo mode.

  Answered by Bridger1999 7 years ago

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• Yes, I too had the same problem so I took it back to the store. It got paired there

  Answered by Sudarsan 8 years ago

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