“The ones I have been using for abour 8 months now are just useless as the left ear falls in and out of synch evry 30 seconds or so with iPhone8 and Sandisk CSport clip. Are these an improved version or the same as I bought in June 2018?”

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• I have the 2019 model and I have no problems with these. I love them.

  Answered by SusanM 6 years ago

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• We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.

  Answered by JBL Support 6 years ago

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