JBL - FREE True Wireless In-Ear Headphones Gen 2 - Black
User rating, 3.9 out of 5 stars with 1709 reviews.
3.9(1,709 Reviews)- 152 Answered Questions
Guest shoppers get 15 days to return or exchange this item. Log in for personalized information. Learn more >
How it's going to work:
- Every few minutes, we're going to release more inventory.
- Shortly, the button below will turn back to yellow (unless we sell out).
- At that point, try adding it to your cart again.
Pro Tip: If that works, checkout as fast as you can. It won't be reserved until you are in checkout. Good luck!
Cardmember Offers
carousel
Description
Features
Truly-wireless headphones
Let you listen to your favorite tracks with Bluetooth connectivity, so you won't be held back by wires.
Bluetooth 4.2 interface
Enables simple wireless pairing with your Bluetooth-enabled device.
Rechargeable battery
Offers up to 4 hours of use on a charge.
In-ear design
Fits securely and directs music into your ears for full, uninterrupted audio.
Built-in microphone
Enables simple hands-free chatting via a compatible device.
What's Included
- 2 pairs of ear sleeves (medium, large)
- 3 pairs of ear tips (small, medium, large)
- Charging case
- JBL FREE True Wireless In-Ear Headphones Gen 2
Key Specs
- Connection TypeWireless
- Wireless ConnectivityBluetooth
- True WirelessYes
- Built-In MicrophoneYes
- Headphone FitIn-Ear
- Battery Life4 hours
- Battery Charge Time2 hours
- Ear Tip Sizes IncludedLarge, Medium, Small
General
- Product NameFREE True Wireless In-Ear Headphones Gen 2
- BrandJBL
- Additional Accessories Included3 pairs of ear tips (small, medium, large), charging case, 2 pairs of ear sleeves (medium, large)
- Ear CushionsYes
- Ear Tip Sizes IncludedLarge, Medium, Small
- Model NumberJBLFREEXBLKBT
- ColorBlack
- Color CategoryBlack
Audio
- Sound IsolatingNo
- Minimum Frequency Response10 hertz
- Maximum Frequency Response22 kilohertz
- Driver Size5.6 millimeters
Connectivity
- Connection TypeWireless
- Wireless ConnectivityBluetooth
- True WirelessYes
- Bluetooth Version4.2
Features
- Built-In MicrophoneYes
- Maximum Talk Time4 hours
Design
- Headphone FitIn-Ear
Power
- RechargeableYes
- Battery Life4 hours
- Battery Charge Time2 hours
- Charging Accessory IncludedCase
- Battery Life Provided by Charging Case20 hours
- Charging Interface(s)Micro USB
Dimension
- Product Weight0.22 pounds
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC050036355124
Customer rating
Rating 3.9 out of 5 stars with 1709 reviews
(1,709 Reviews)Customer images
Search
Features
Quality1 out of 5Value3 out of 5Ease of Use3 out of 5Rating 3 out of 5 stars with 1 review
Not sustainable
|Posted .Owned for 3 months when reviewed.Features
Quality1 out of 5Value3 out of 5Ease of Use3 out of 5Sounds is average. Take time to connect with android or iOS devices (Delay time anywhere from 15 to 50 seconds). Can only work with 1 ear for phone calls. The pair will only work if I am playing music (So bizarre). Less than 4 months after I bought the item, the right earpiece cover already separated from the based, leaving a 2-piece earpiece that I may need a glue to keep them together (no fall of the earpiece recorded that could explain such issue). Will attempt to return for exchange. Not sure if Best Buy will allow it.
Features
Quality1 out of 5Value3 out of 5Ease of Use3 out of 5No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have with our products. Please reach out to our Customer Support, we're here to help with your options. http://bit.ly/30JI2G4
- Pros mentioned:Bass, Battery life, Ease of use
Rating 4 out of 5 stars with 1 review
Small but mighty
Posted .Pros mentioned:Bass, Battery life, Ease of useJBL is known for making good headphones and I am happy to say that this is a great pair of true wireless earbuds. Let's talk more about them and why I found them to be great. I tested them out for about two weeks and I think thats more than enough time to form a proper opinion on these buds. I wasn't entirely sure what to expect from these earbuds because they are so small. I am very surprised by the performance and sound quality. I have used my JBL in various types of settings and I am happy to report that I haven't had a single connection issue yet. I have maintained a solid connection while on the train, outdoors walking around and at home where I have multiple wireless devices. Sound is good I am honestly shocked with the sound quality out of the box. With no changes to the sound profile. These buds don't sound tinny and have a decent amount of bass to them. Bass isn't going to shatter your ears but they are good enough. Controls are good the left bud skips tracks, the right pauses music and answers and ends phone calls.Phone calls are clear and I haven't had any issues there. The other party heard me just fine despite the fact that I am soft spoken. Battery life is roughly 3 hours without charging the buds which is better than advertised. With charging them in the case I got three charges. :::Pros::: - Good battery life - Clear phone calls - Touch controls - Charging case is sturdy :::Cons::: - No smartphone application - No USB C on the charging case - I would like a more snug fit in the ear. Overall these JBL earbuds are great at what they do and that is play music or videos, and phone calls. All in all these are a good buy if you want something reliable and easy to use. There is a lot to like and very little to dislike.
I would recommend this to a friend Features
Quality1 out of 5Value3 out of 5Ease of Use4 out of 5Rating 3 out of 5 stars with 1 review
OK... Couple of issues, though!
|Posted .Owned for 7 months when reviewed.Features
Quality1 out of 5Value3 out of 5Ease of Use4 out of 5These appear to be fine earbuds, except for 2 issues: 1) Build quality is cheap (not surprising, but troubling nonetheless)--see the photo where my right earbud fell apart, while on a call. 2) Phone calls are only transmitted through the right earbud, rather than both left and right. This was not readily obvious on BestBuy.com when I purchased them, and I was disappointed to learn this upon setting them up with my phone. Other than those 2, they're fine.
Features
Quality1 out of 5Value3 out of 5Ease of Use4 out of 5I would recommend this to a friend- Pros mentioned:Battery life, Sound qualityCons mentioned:Bulky, Volume
Rating 3 out of 5 stars with 1 review
Wireless is Amazing, But Poor Physical Design
Posted .Pros mentioned:Battery life, Sound qualityCons mentioned:Bulky, VolumeUsing wireless headphones / earbuds is absolutely incredible and, not being tethered or having your movement restricted by cords is truly freeing. While the wireless experience is incredible overall, I don’t believe that JBL took the appropriate time to design earbuds to be comfortable, or to fit well. JBL did not make any effort to ensure these buds stay in your ears. They are bulky and insert just as any average pair of earbuds – no rubber hook, flap, etc. Just press into your ear and hope they stay in place. If you have every had difficulty keeping earbuds in your ears – these will absolutely have the same problems. …They are very large and the weight sits high, causing them to tip slightly outwards. For me, this means they fall out of my ears. And, without any cord holding them together, an individual earbud simply crashes to the floor. This is a huge problem for jogging, cycling, snowboarding, etc – as it means they are very easy to lose. I would recommend wearing a beanie / tuke / knit cap that fits over your ears as it will help prevent them from falling out. I believe that JBL is 100% aware of how huge these earbuds are. On the package, the pictures show a girl with long hair that is completely covering her ears. They are literally hiding their earbuds in their promotional photos. The batteries usually last about 4 hours before they need to be charged by the case that comes included. The case itself can charge the earbuds 4 or 5 times before it needs to be charged itself. The battery life is decent, but could definitely be better. 4 hours is just enough to get me through to my lunch break – at which time I return them to the charging case. The 1 hour of charging is usually enough to get me through to the end of the day (although I frequently have to take the out when I receive phone calls, or have to talk to co-workers). The wireless range is appropriate (about 30 feet from my phone). They are as comfortable as average earbuds, except for the fact that to change the track, or to pause – you have to push a button that presses the earbuds into your ear (which does not feel great). While you can pause & skip tracks, there does not appear to be any way to control the volume from the earbuds themselves. Also, be aware that you have to push these earbuds deep into your ears to get them to stay in place, which means that you cannot hear much of anything even when your music is paused. If you want to be able to ear somebody talking to you – an earbud will need to be removed. The audio quality is good, but bass is lacking and I don’t feel as though they get particularly loud. Luckily they muffle out most ambient noise – which keeps music sounding pleasant and mostly uninterrupted. If you have never used wireless headphones before, you will probably be blown away. But, JBL should have actually worked to make sure these truly fit nicely (and stay inside of) the ear. For me, they simply do not stay in. If you have never had any issues with earbuds falling out, and if you never listen to music for more than 4 hours, you will greatly enjoy these wireless earbuds. Sadly I just can’t keep them in my ears.
I would recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
- Pros mentioned:Bass, Battery life, Sound qualityCons mentioned:Connections
Rating 5 out of 5 stars with 1 review
Excellent, completely wireless headphones.
Posted .Pros mentioned:Bass, Battery life, Sound qualityCons mentioned:ConnectionsThese JBL - FREE True Wireless In-Ear Headphones really rock! They sound fantastic, the look great, and the feel very comfortable. Having completely wire free headphones these days is pretty much a must. They need to be lightweight and comfortable, have a good battery life and be able to work in extreme environments. These JBL manage all this in a stylish and convenient package. Opening the box, you have a charger/carry case, the two ear pieces, a charging cable and the instructions. There are three ear tip covers included and two gel sizes that actually fill the ear cavity when placed over the ear bud, so there are plenty of ways to make sure you have a great fit with these ear buds. Connecting the headphones via bluetooth was a breeze, just press the large JBL logo on the side and it will put them in to pairing mode. Look on your phone under bluetooth and you'll see them pair up quick enough. The sound is crisp and clear, with decent bass throughout different types of music, from Classical to Rock, the sound came through with a nice punch and cleanliness to it. One thing I did notice was using these earbuds to watch video content on Netflix, there appeared to be a millisecond delay from what you see and what you hear on the screen. It could be just a poor connection with the Netflix server, but there was just the slightest of lags between what you saw and the sound you heard. This is of course negligible when listening to music as there is nothing of any note to sync with. The charging case has LED indicators to let you know the state of charge, and the ear buds connect to your phone (or iPad) as soon as you take them out of the charging case, you don't have to re-pair them each time. They have a cool white LED ring around the JBL logo while in the case, and the LED charging status lights give a subtle human face look to the charging case when you close the translucent lid while charging. Don't know if that was intentional to 'humanize' the product, but a nice touch none the less. The wireless range was adequate walking around the downstairs of the house (about 30ft) but moving upstairs, the ear buds did cut out until brought back into range of the phone, but that is to be expected. Battery life in my testing seemed to be on par with other wireless ear buds at about 4 hours. The charging case can charge your buds a further 4 times, without having to be hooked back up to power again, via the included USB cable. Overall, these are very nice, ergonomically designed, comfortable, great sounding headphones.
I would recommend this to a friend Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Jbl
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Jbl good headphones...jbl the best....take 2hr....
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Rating 1 out of 5 stars with 1 review
Do not buy.
|Posted .Owned for 1 month when reviewed.Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5This is my first truly negative review to write. I was so excited to see how these worked. The Left earbud doesn’t even turn on. Quality in Right earbud is awful. I wish I could return, but it was a birthday gift and given after no return date. Ugh. Total waste of money. So upsetting:
Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us for your JBL Free. If you're having issues with connecting the left earbud please contact us so we can help you: https://bit.ly/3hH8oBR
- Pros mentioned:Ease of use, Sound qualityCons mentioned:Volume
Rating 5 out of 5 stars with 1 review
Very Nice Truly Wireless Earbuds for Work or Play
Posted .Pros mentioned:Ease of use, Sound qualityCons mentioned:VolumeI have used a number of wireless headphones over the years and these JBL’s have so far been one of my favorites! PROS: - My biggest concern with True Wireless Earbuds is they will be too bulk or will constantly fall out. The JBL Frees does not do either! They are very slim in the ear profile which I liked and I used the standard earpiece they have and they did not fall out. I worked out in these while lifting weights, running, and playing sports and they did not fall out once. Very impressed! - The sound is great right out of the box. There is no app to tweak them which is nice to not over complicate things but still can be helpful. I would say they are more bass heavy but it is not over done. - The controls are simple on these. You just take them off, they auto turn on, connect to your device, and you’re off! I used them with a few different devices and I never had any connectivity issues which was great. There is a small lag when trying to play/pause something with the buttons on the earbuds but it wasn’t a big deal. CONS: - My biggest issue is you can not control the volume from the earbuds. You have to turn it up and down from the device your connected to. The earbuds have forward, back, play/pause, but is missing volume control and I really wish it had it. - I really did not like the lack of voice prompts on the earbuds. As in, no “ON” “OFF” or “BLUETOOTH CONNECTED” voice. Instead it’s just some different beeps which aren’t entirely clear for me. - On that note, there is not great way to tell what the battery level is at. The earbuds won’t tell you but the case does have an indicator but it’s for the case not the buds. - When the buds are charging, the case will remain on for awhile with lights showing while the case is closed. I get it’s nice to see the charging level while it’s closed but I think it would preserve battery if it didn’t do that - I wish the case had either USB-C charging or supported Wireless charging for the case. Really would have been a huge step to the future. BOTTOM LINE: Although I wish these had more features and usability, they really are a great pair of earbuds. They are easy to use while sitting at work or running around outside and that’s exactly what you want from something like this. If you are in the market for a pair of True Wireless Earbuds to use across multiple devices for multiple purposes you will mainly love these!
I would recommend this to a friend
Q: QuestionHow good are they for running and not falling of your ears and sweat?
Asked by Runner.
- A:Answer It is important to use the right size ear tip to get them to seal tightly over your ear canal. If you fit them properly they will not fall out easily. They come with small, medium, and large ear tips. There are also gel sleeves in sized medium and large included that can help provide a tight fit for rigorous activities.
Answered by Kotor
Q: QuestionIf you only have one earbud can u still bluetooth to it. A mbd if yes is there a way to make that bud playback in stereo instead of just the left or right side?
Asked by Moneywood.
- A:Answer The right headphone can be used by itself. The left one can not be used independently of the right one. The left one will only ever pair to the right one. If you use only the right one, the sound will be mono and not stereo.
Answered by Kotor
Q: Questionis the jbl free earbuds waterproof?
Asked by george.
- A:Answer They have an IPX5 water resistance rating. Which essentially mean they have some resistance to splashing and sweat. As long as you don't immerse them in water they are good for outside use.
Answered by Kotor
Q: QuestionCan you talk on the phone with these?
Asked by Tone.
- A:Answer The call quality is typical for compact headphones. As with all headphones, the outside call quality is dependent on the wind and other environmental factors.
Answered by Kotor
Q: QuestionCan you please explain to me how I can sync this particular JBL earbuds so I can use the left ear while the right ear is charging?
Asked by Port1.
- A:Answer Only the right headphone can be used by itself. The left one can not be used independently of the right one. The left one will only ever pair to the right one. This is typical for all brands of "True Wireless'' in the ear headphones such as these.
Answered by Kotor
Q: QuestionCan you listen to music with the left ear while the right ear is charging?
Asked by Port1.
- A:Answer No because the left headphone can not be used independently of the right one. The left one will only ever pair to the right one. The right headphone can be used by itself though.
Answered by Kotor
Q: QuestionIs there a trick or is there an issue with theses head phones charging? I have had them for 6 weeks now and about to give up on them - sound quality is good - but getting the left one to charge without physically holding it down In the case is near impos
Asked by Anonymous.
- A:Answer Hi, i had this same problems with my jbl free and i found the problem, but i needed to open the case. Inside the case, has two magnets close to the chargens of the bugs and one of the magnets was unglued. So i needed to take off the magnet that was with the motherboard (thas why didn't make any noise) and glue in the right place. I hope that i help!
Answered by cauemfaria
Q: QuestionOnce earbuds are fully charged is it ok to keep them in the charging case or will that destroy the battery life?
Asked by Brewcrew82.
- A:Answer Hi there, there are no issues with the JBL Free being kept in the charging case since it's also being used as a carrying case. It won't have any effect with the battery life too since once the earbuds are fully charged, the case will stop charging them.
Answered by JBL Support