“it arrived yesterday and i fully charged it. whenever i unplug it it turns off. i reset it a few times and its still the same thing. bluetooth doesnt work even when its charging. what do i do ?”
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1-3 of 3 Answers
I'm sure yours is defective and you should exchange it if you still can.
Sorry, there was a problem. Please try again later.The blue light/power button is always illuminated when powered on, and if not connected to anything the speaker should be visible to other Bluetooth devices. I'm guessing your speaker is busted.
Sorry, there was a problem. Please try again later.We hear you, Janessa. We understand how important is this for you so we would love to make things right if you give us another chance. Please submit a case request at https://www.jbl.com/support-contact.html, and our Customer Service team will be happy to help.
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