“The headset constantly shuts down while I am in any conferencing application (Teams, Zoom, Google Meet). I can listen and use for a few minutes, but then the speakers and microphone just stop working. It works fine with my phone, but not my laptop.”
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JLab, I have contacted your customer service team and their suggestion is to use my computer's microphone instead of the one I paid for that's attached to the headset. After that they stopped helping me. Useless.
Sorry, there was a problem. Please try again later.Hi there, Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. -JLab
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