Hi, mine doesn’t get too hot, the lights don’t all light up and it’s very hard to clean the frothed. By the time I clean it the coffee is getting cold. Should I replace the machine?

Thank you! null

Question

Hi, mine doesn’t get too hot, the lights don’t all light up and it’s very hard to clean the frothed. By the time I clean it the coffee is getting cold. Should I replace the machine?

Thank you! null

Keurig Care · Accepted Answer

This is definitely not the experience we want you to have with your coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!

Tammy · Answer

I would send it back ours is great nice hot coffee and we clean the latte machine with soap and water

JoJo · Answer

Mine gets hot and unless you have had the coffee pot on prior to making a cup, it takes a second or two for the lights to light up, but they do not stay on after the cup is made.

Solomon · Answer

Mine works great with really hot coffee. I'm guessing something is wrong internally i would recommend taking it back to get a new one or fixed.

“Hi, mine doesn’t get too hot, the lights don’t all light up and it’s very hard to clean the frothed. By the time I clean it the coffee is getting cold. Should I replace the machine? Thank you!”

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