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Just talked to the KitchenAid tech support. This model requires the door to be at least 45 degrees for the lights to be on. The lights will only turn on when the door is wider than 45 degrees open and it will turn off when the door is less than 45 degrees open.
Sorry, there was a problem. Please try again later.Amy, once the door is opened, the lights will turn on. If the door is open longer than 10 minutes, the lights will shut off. We hope this helps!
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