Customers appreciate the 20.9 Cu. Ft. Bottom-Freezer Built-In Refrigerator's design, often describing it as beautiful. The refrigerator's high quality and ample capacity in both the fridge and freezer are also well-received features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
Rated 5 out of 5 stars
Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful fridge so far so good hopefully it last as long as my Viking fridge which lasted 25 years amazing. If I get 10 years out of this, I would be happy.
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Refrigerator update
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful. Had the earlier model. It only got better.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
Excellent No Frills Built-In Refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is super quiet while it's running. I often need to open it to tell when it's working. It is much quieter than the Thermador built-in that it replaced. However, the solenoids controlling water flow into the ice maker are quite loud.
This Kitchenaid is built just as well as the Thermador we previously had. It even has a few upgrades. The internal platinum finish looks much better than the white in the old fridge that faded over time and showed stains. Drawer pulls are a little bit of a change as you must grab them from the top (as opposed to the lip underneath the handle on the old fridge). I would recommend it for anyone looking for a quality built-in but not wanting to spend a much higher price for the "name".
I would recommend this to a friend
Pros mentioned:
Capacity, Design
Rated 5 out of 5 stars
Great Refrigerator/Great Sales Team N Scottsdale
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding, abundant storage, beautiful Platinum Interior! It runs very quiet. The only time you hear a sound is when the ice maker is running water to make ice. Upgraded look. **Amazing Sales Team at N Scottsdale Location. Chris T. offered knowledgeable, professional, outstanding service to us. He ordered our appliances, helping us on several occasions. He assisted us in selecting our new kitchen appliances, staying within our budget. Dylan was also of great help several times. We had a delivery scheduling issue. The Specialty Sales Manager, Mick C., went above and beyond to ensure delivery. We strongly recommend this refrigerator and Sales Team at this location!
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
A quality refrigerator that fit our cabinet space
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This built in refrigerator was the exact size of our previous Kitchen Aid Refrigerator which lasted over 23 years. It fit our cabinet perfectly. Not much has changed over 23 years except for the use of LED lights. Build is quality and price was much more reasonable than other Built in alternatives we looked at.
I would recommend this to a friend
Pros mentioned:
Capacity, Design, Quality
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to wait on it to arrive, but was well worth the wait. High quality! Very sleek and elegant. Was a little worried about the amount of room inside, but was surprised once I put everything from my old refrigerator in it. A little on the pricey side, but well worth it.
I would recommend this to a friend
Pros mentioned:
Capacity, Design
Rated 5 out of 5 stars
Kitchenaid Built in Refrigerator
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product - very sleek and good room in the fridge and freezer
I would recommend this to a friend
Pros mentioned:
Quality
Rated 5 out of 5 stars
Quiet
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits perfectly. The installers did a great job. Best was great in handling a mishap during the initial delivery. They took great care of me
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 4 out of 5 stars
Refrigerator
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good refrigerator. Has everything I wanted. Lots of refrigerator space.
I would recommend this to a friend
Rated 1 out of 5 stars
inproper installation
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased appliances in May. Tech came to my home and ordered the wrong refrigerator, which I came found out when they came to install in July. New one ordered and installed improperly. This is the order from hell. I spend 16,000.00, and this should be a exciting and happy experience. My home was damaged and the refrigerator is still not installed improperly as the second team that was sent out said they were not qualified to install a built in fridge. Help, Help!!!!!!!!!!!!!
No, I would not recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Thank you for sharing your experience with us, refrigerator. We apologize for the concerns that you are experiencing with your refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 3 out of 5 stars
This model is not as advanced as other ones
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It lacks many features and it is way overpriced. The single reason I had to buy it is that it is a built in, and has the same exact dimensions of the old one.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
excellent
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife loves it. We upgraded our kitchen the refrigerator was a perfect choice.
I would recommend this to a friend
Rated 1 out of 5 stars
Extremely Disappointed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
How can I write a review when you cannot get me the refrigerator that I ordered. I ordered it on June 25th and the delivery date was July 9th. It has been rescheduled several times with the latest date August 20th. Now you have postponed it again.
No, I would not recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Pros mentioned:
Design, Quality
Rated 5 out of 5 stars
Good value for the money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent features and good value. Good quality and style.
I would recommend this to a friend
Rated 1 out of 5 stars
Lasted three years before it stopped working
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After 3 years and one month, the board stopped powering the compressor and had to be replaced. This is outside the warranty period and therefore we are out $500 plus all the food that was in the fridge and freezer. Additionally, several of the LED lights are already not working, which is another $200.
Its ridiculous that a fridge costing as much as a used car lasts only three years.
No, I would not recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Thank you for sharing your experience with us, GregP. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with yo
Customer reviews from kitchenaid.com
User rating, 3.9 out of 5 stars with 57 reviews on kitchenaid.com.