A:AnswerHi suzie, If you wished to change out the racks for the gliding racks you can contact Customer service for assistance in purchasing those. We hope this helps.
A:AnswerHi Carmen, for the complete list of dimensions for this KitchenAid - 30" Built-In Double Electric Convection Wall Oven, we would recommend viewing the Dimensions guide, found at:
https://content.syndigo.com/asset/08f66566-9626-45e4-a31e-fe649a984f6d/original.pdf
A:AnswerHi linda,both the ovens work on convection.Please visit https://bit.ly/35jUWQh for more information.Thank you for your inquiry on our KitchenAid appliances.
A:AnswerIt comes assembled one oven over another. Very heavy, so get some help to install. Haven't installed my new one yet, but have the same double oven installed in the home we will be moving out of soon. Had the store install it.
A:AnswerHello Girth, thank you for your review. We sincerely apologize for the concerns with your oven and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.