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Hello Cindy, All of our eBikes, including the XP4, come with a 1-year limited manufacturer's warranty that begins the day you receive your bike. You can find the full details of what is covered here: https://lectricebikes.com/pages/lectric-ebikes-manufacturers-warranty Since you purchased your bike through Best Buy, we’d love to help you get that warranty activated! Please reach out to our support team at [email protected] or give us a call at (602) 715-0907. Just let us know you bought your Lectric bike from Best Buy, and we’ll help you from there!
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