“Hello Lenovo could this laptop ram be upgraded? Is so which ram is compatible can the ram be upgraded to a 16gb What is the process to this which ram is compatible with this laptop Best regards El sapo”

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• This model is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. There is 4GB of RAM soldered to the motherboard and another 4GB of RAM within the memory slot within the device. Your certified technician can remove the 4GB stick from the memory slot and add an 8GB stick for a system total of 12GB RAM.

  Answered by Lenovo Product Expert 7 years ago

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• It can be upgraded, but only to 12gb because 4gb of the included ram is soldered. You can add one stick of 8gb DDR4 so-dimm memory

  Answered by Ijveliz 7 years ago

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• This laptop supports a maximum memory of 12 GB and it is not user upgradable.

  Answered by CommunityAnswer 7 years ago

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