“I bought my Lenovo smartdisplay less than a year and the screen just went black no sound nothing just dead”

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• Hello, we are sorry to hear you are experiencing this issue with your Lenovo Smart Display 10" With Google Assistant model ZA3N. Please try performing a factory reset on the device by holding down the “Volume + and – ” buttons on top of your device for 8 Seconds. If you still have no power to the device it is possible you need a replacement adapter. The part # is SA18C27239. We recommend contacting Geek Squad with this information to order a new one. You may also get in touch with Lenovo Support directly by calling 866-426-0911.

  Answered by Lenovo Product Expert 5 years ago

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• Check your power supply (wall plug, wire, connection), that sounds like more than the just the screen.

  Answered by CoalRB 5 years ago

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