“My touchpad stopped working 3 weeks after purchase. Best Buy replaced the keyboard and touchpad. Four weeks later, it happened again. I went to devices and the touchpad it not shown. Has anyone had this issue, or did I get a lemon?”
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Are you touching it very hard?
Sorry, there was a problem. Please try again later.We are sorry to hear that you are having issues with the touchpad within your Lenovo Chromebook 3 14, model number 82KN0001US. Try resetting your Chromebook back to original factory settings. Here is a link to instructions for resetting a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks for additional help at: 800-426-7378.
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