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We are sorry to hear that you are having issues with the touch screen feature of your Lenovo Chromebook 3 14, model number 82KN0001US. Here is a link to some troubleshooting tips for fixing the touch screen feature if it is not active on your Chromebook with the touch screen feature available: https://www.lifewire.com/fix-non-working-touchscreen-on-chromebook-4845822. If the issue continues, we recommend you contact lenovo Tech Support for Chromebooks for additional help at: 800-426-7378.
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