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  • QuestionCan I use an external SSD hard drive for extra storage?

    Asked by Memory.

    • Answer Hi, You can use an external drive that support Windows with the IdeaPad Slim 3i. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionHow can I get a manual or, at least, a Quick Start Guide? Neither was in the box with my computer when it arrived. Is it possible to get a phone number to call the Tallahassee, FL, store directly? This is a slow and frustrating process.

    Asked by Gigi.

    • Answer Hi Gigi, We are sorry to hear that your experience has been frustrating thus far. We'd like to work with you to try to improve your experience. To start, here's a web address to view the digital User Guide for your model IdeaPad: https://support.lenovo.com/us/en/documentation/SG10252/read_first?language=en To help reduce paper consumption, in the box Lenovo systems now feature a graphic with information to access the digital User Guide for reference. Also, generally local stores cannot be contacted directly, but we recommend working with Best Buy Customer Service to try to resolve this side of your issue. Please feel free to reach out to us with any other questions or share what else we may be able to do to help improve your experience further, as your satisfaction is important to us.

      Answered by Lenovo Product Expert

  • QuestionDoes laptop have a hdmi port

    Asked by PDUB.

    • Answer Hi PDUB, Yes, this IdeaPad Slim 3i features an HDMI 1.4 port. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionWould this laptop be able to run the sims 4 and its expansions?

    Asked by Lkp513.

    • Answer Hi Lkp513, Based on the system requirements for Sims 4 (link to a webpage with the system requirements in question embedded: https://www.ea.com/games/the-sims/faqs), this IdeaPad Slim 3i may not be able to run the game well, especially if expansions and modification come into effect, as the graphics performance necessary then increases. For a smoother gaming experience and to increase your chances of being able to play future expansions just as smooth as well, please consider this Lenovo IdeaPad Slim 3 that is currently offered on Best Buy's site: https://www.bestbuy.com/site/lenovo-ideapad-1i-15-6-full-hd-touchscreen-laptop-intel-core-i5-1334u-16gb-memory-512gb-ssd-abyss-blue/6610890.p?skuId=6610890 This option offers quicker processing, better (integrated) graphics performance, and more memory to help you run more at one time. We hope that this information helps, and please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionCan Ram be added to this laptop?

    Asked by RamA.

    • Answer Hey RamA, Memory cannot be upgraded, as it is soldered to the systemboard. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionIs this an Intel or AMD hardware? Your pics say it is an AMD and that it has 16gb ram.

    Asked by TopNurse.

    • Answer Hey there, We apologize for any confusion regarding this. We appreciate your attention to detail and are working to have this updated as soon as possible. To clarify, this IdeaPad Slim 3i features an Intel Core i3-N305 processor with 8GB of memory. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionWhat type of SD card can be used for storage expansion?

    Asked by Ghost.

    • Answer Hi Ghost, You can use a standard SD card to use for additional storage. Please let us know if you may have any other questions!

      Answered by Lenovo Product Expert

  • QuestionCan I expand the memory?

    Asked by MichaelC.

    • Answer Hi muncle, The memory in this IdeaPad Slim 3i cannot be expanded, as it is soldered to the systemboard.

      Answered by Lenovo Product Expert

  • Questionwhat software is included

    Asked by Anonymous.

    • Answer Hey, This IdeaPad Slim 3i ships with an assortment of software and applications, including what's provided with Windows 11 systems, Microsoft Office applications (with a 30-day trial for Microsoft 365), and programs intended for support, maintaining device help and settings like Lenovo Vantage. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionCan I download Microsoft edge and Google Chrome on this laptop?

    Asked by Anonymous.

    • Answer Hey, Yes, you Microsoft Edge is preinstalled, and you can download Chrome web browser, but it takes a couple steps. This is because this model IdeaPad Slim 3i ships with Windows 11 Home in S mode preinstalled. For context, S mode is a more secure, lighter version of the Windows 11 Operating System that only allows the downloading of applications from the Microsoft Store. If you try to launch or install an executable or .exe file, the system prevents it. Should you desire to switch to Windows 11 Home to be able to download Chrome and other applications of your choosing outside of the Microsoft Store, here is a link to a Microsoft Support webpage that shares how to do so: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85 | Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • Questionwhat is warranty on this laptop

    Asked by HappyWithmyHisenseTV.

    • Answer Hey, This IdeaPad Slim 3i ships with a 1-year base manufacturer warranty. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes this have a touch screen?

    Asked by Lisa.

    • Answer Hey Lisa, This IdeaPad Slim 3i does not feature a touchscreen display. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes it have a backlight keyboard? Is it touchscreen

    Asked by Tabatha.

    • Answer Hey Tabatha, This IdeaPad Slim 3i does not feature a backlit keyboard or a touchscreen display. Please let us know if you'd like help finding a system that does have these features. Feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionCan you ues this laptop to make /work on 3d animation?

    Asked by Yjonn.

    • Answer Hey Yjonn, We don't recommend the IdeaPad 1, 3, 5 or IdeaPad Slim 3 or Slim 5 laptops for 3D animation work, due to the demanding performance requirements to run most animation software. These IdeaPad laptops generally will not meet the system requirements to run the software effectively. If you'd like, you can share the title of the animation platform you'd like to use with our laptops, and we'd be happy to help you find the right system to run what you need. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes this laptop have the capability to be upgraded to the next version of windows when it comes out, or is Windows 11 as far as this will go?

    Asked by Dawn.

    • Answer Hey Dawn, It's likely that this IdeaPad Slim 3i could upgrade to the next Windows platform, but this unfortunately can't be confirmed since Microsoft has yet to publicize any information regarding the next iteration of Windows, with Windows 11 being the focus for the foreseeable future. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionAny problems with video chat

    Asked by Video.

    • Answer Hey, You shouldn't have any issues with major, web-based video conferencing platforms like Google Meet, Microsoft Teams, and Zoom. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • Questioncan I hook up HDMI

    Asked by Anonymous.

    • Answer Hey, Yes, this IdeaPad Slim 3i features an HDMI port for video output. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes. Lenova idea pad 3 slim come with Microsoft word, excel, and a photo program

    Asked by Anonymous.

    • Answer Hey, This IdeaPad Slim 3i features a built-in photo app with some light editing capabilities. Also, the most common Office apps like Word and Excel are preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box. Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466 | Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionDoes it have a backlight keyboard

    Asked by Xandersdad.

    • Answer Hey Xandersdad, This IdeaPad Slim 3i does not feature a backlit keyboard. Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert

  • QuestionWill this laptop run the turbotax exe file?

    Asked by Anonymous.

    • Answer Hey, Out of the box, this won't be the case, as this system features Windows 11 Home in S mode as its operating system. S mode is a more secure, lighter version of the Windows 11 Operating System that only allows the downloading of applications from the Microsoft Store. If you try to launch or install an executable or .exe file, the system prevents it. Should you desire to switch to Windows 11 Home to run TurboTax with this laptop, here is a link to a Microsoft webpage that shares how to do so: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85 | Please feel free to reach out to us with any other questions!

      Answered by Lenovo Product Expert