“How long is the warranty? I’ve had it for 11 months and now it won’t power on without pushing the side reset pinhole.”
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There is a 1-year limited manufacturer's warranty, covering hardware OEM issues. What you describe sounds like a software issue, since the device will turn on using the OneKey Recovery button. Try resetting the computer back to original factory settings. As you mentioned, this system is equipped with OneKey Recovery System. There is a very small pin hole on the left side of the device, right near the headphone jack on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.
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