Questions & Answers

Name: LG - 4.3 Cu. Ft. 14-Cycle Washer and 8-Cycle Dryer Electric Combo with Steam - White
Brand: LG
SKU: 5884179
Price: 1079.99 USD
Rating: 4 (262 reviews)

LG - 4.3 Cu. Ft. 14-Cycle Washer and 8-Cycle Dryer Electric Combo with Steam - White

Model:: WM3997HWA; |
SKU:: 5884179

User rating, 4 out of 5 stars with 262 reviews.

Highly rated by customers for:

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QuestionI don't have hot water in my house, is this washer avalible to use with cold water only?
Asked 7 years ago by Marco.
- Answer You can select cold water or tap water temp options on almost any wash setting, so it should still work.
  Answered 7 years ago by MorticiaStewart
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QuestionCan you stack the dryer on top of the washer?
Asked 7 years ago by Stackable.
- Answer It is not 2 separate machines, it is a single machine that both washed & dries your laundry!
  Answered 7 years ago by MorticiaStewart
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QuestionI have a new Front Load Washer / Dryer Combo WM3997HWA, when it starts the wash cycle there is a loud noise coming from the back every time the drum moves. The same thing happens during the Rinse cycle.. Unit is level and the 4 shipping bolts are removed.
Asked 7 years ago by Ainer.
- Answer How full are you loading the drum? I try to not load it fuller than the line on the drum for drying. Also make sure you separate your laundry according to fabric weight. Wash similar colors together as well as sorting according to fabric type/weight. Put your heavier/bulkier fabrics in the center/bottom of the drum, then fill up and out with gradually lighter & lighter fabrics. Hope this helps!
  Answered 7 years ago by MorticiaStewart
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QuestionWhich way does the door open? Can it hinge on right side facing it?
Asked 7 years ago by Doorcase.
- Answer The hinge is on the left. It does not appear than you can change the orientation as there are no holes on the right side to attach the hinge.
  Answered 7 years ago by Bunky
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QuestionWill it make the room hot and humid and for how long?
Asked 7 years ago by marvel.
- Answer We have our unit in an small upstairs bathroom. So there is no vent connection on this type of all in one washer dryer unit, the room will get a little warm and humid. But it does not cause condensation in the room and it is not overbearing. I find it not to be a problem.
  Answered 7 years ago by Washman
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QuestionCan I use the washer only and stop it so that I can hang dry certain clothes? Can I wash king size comforters? What is the shortest- longest wash cycle?
Asked 7 years ago by NatashaS.
- Answer Yes you can use washer only Washed Queen size no problem Takes a while to dry goes through a long spin cycle before dry Clothes come out soft few wrinkles Wash is great Clothes come clean You can program cycle
  Answered 7 years ago by Musbe4to25characters
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QuestionDoes this washer/dryer use water when it's drying, or can I shut the water off at the faucet and the machine will still dry the clothes properly?
Asked 7 years ago by 8675888.
- Answer This machine uses cold water during the drying cycle as it dries using condensation.
  Answered 7 years ago by dontaveras
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Questionwhat are the dimensions?
Asked 8 years ago by pdupl.
- Answer 27" width x 29" depth x 38" height
  Answered 8 years ago by kknight
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QuestionWhat is the clearance from the floor to the bottom of the door when opened? I'd like to know both with and without the pedestal.
Asked 9 years ago by Washerwoman.
- Answer 24" with pedestal 10 1/2" with out. This info might be found on Washer info page.
  Answered 7 years ago by Ben1
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QuestionDoes the washer comes with a 120volts
Asked 9 years ago by Brice.
- Answer This model is a washer and a dryer all in one machine that uses a standard 120v outlet, pretty cool technology and uses a lot less electricity to dry (but it does take longer to dry as it is a condensate system). So no adapter is needed, it works using a regular plug and regular wall outlet.
  Answered 9 years ago by JohnnyBinDC
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Questionis this unit available in any other color?
Asked 9 years ago by StlouisMima.
- Answer Yes, it is available in a lustrous stainless look, which I recently saw at an open house. However, I can't seem to locate the silver option on the Best Buy website.
  Answered 9 years ago by JohnnyBinDC
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QuestionIs there an equivalent model for Gas instead of Electric?
Asked 9 years ago by Anonymous.
- Answer Nope, the type of drying this combined washer/dryer uses is a condensate system that uses electricity. It does not use gas/cannot use gas as it is a ventless evaporative model. I don't think LG makes a combo washer/dryer unit that uses gas because of this. Many thanks.
  Answered 9 years ago by JohnnyBinDC
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QuestionIs there a kit to connect this to a faucet?
Asked 9 years ago by MDanihy.
- Answer Yes. You can also get a portability kit as well.
  Answered 8 years ago by lgcombouser
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QuestionSo...perhaps I'm missing something, but when I enable the child lock on this unit, my toddler can still turn the entire machine off mid-cycle by pressing the ON/OFF button! What's the point?
Asked 9 years ago by Anonymous.
- Answer The child lock is so the door cannot accidentally be opened mid cycle
  Answered 8 years ago by Dave
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QuestionHow much bleach should be used for the Tub Clean cycle of a LG model WM3499H*A W/D Combo? The User Manual doesn't specify. On pg30, Tub Clean (1): "Add liquid chlorine bleach or tub cleaner to detergent compartment." Thanks for any advice on this.
Asked 4 years ago by JustNKace.
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QuestionMy previous stacking washer dryer took 220 plug. My LG takes 110. Is there a step down adapter available?
Asked 4 years ago by Jenn.
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QuestionMy power quit working and we have done all the trouble shooting with no luck
Asked 5 years ago by upset.
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QuestionThis model is discontinued . Does anybody know if and when it's going to be back in stock?
Asked 5 years ago by Anita.
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QuestionDoes this unit use a lot of electricity per cycle? If so, does any how many watts are used per cycle? We are worried about a drastic increase in our electric bill.
Asked 5 years ago by Anonymous.
- Answer I was worried about that too, I haven’t seen much of an increase however I do have my air conditioner on all the time and lower that when I leave for the day by 2°. I have my unit since February and only saw a 5 to 7 dollar increase over the last month or two
  Answered 5 years ago by 1AuntTT
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QuestionWill this machine fit a king size comforter/bedspread?
Asked 5 years ago by Flash.
- Answer Yeah, shouldn't be a problem. We wash our thick queen size blankets with our regular loads, it just takes a little longer. Our longest load took something like 5.5 hours... Which was fine because we were gone all day and it was done when we got home.
  Answered 5 years ago by Luke
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Questions & Answers

LG - 4.3 Cu. Ft. 14-Cycle Washer and 8-Cycle Dryer Electric Combo with Steam - White

Q: QuestionI don't have hot water in my house, is this washer avalible to use with cold water only?

Q: QuestionCan you stack the dryer on top of the washer?

Q: QuestionI have a new Front Load Washer / Dryer Combo WM3997HWA, when it starts the wash cycle there is a loud noise coming from the back every time the drum moves. The same thing happens during the Rinse cycle.. Unit is level and the 4 shipping bolts are removed.

Q: QuestionWhich way does the door open? Can it hinge on right side facing it?

Q: QuestionWill it make the room hot and humid and for how long?

Q: QuestionCan I use the washer only and stop it so that I can hang dry certain clothes? Can I wash king size comforters? What is the shortest- longest wash cycle?

Q: QuestionDoes this washer/dryer use water when it's drying, or can I shut the water off at the faucet and the machine will still dry the clothes properly?

Q: Questionwhat are the dimensions?

Q: QuestionWhat is the clearance from the floor to the bottom of the door when opened? I'd like to know both with and without the pedestal.

Q: QuestionDoes the washer comes with a 120volts

Q: Questionis this unit available in any other color?

Q: QuestionIs there an equivalent model for Gas instead of Electric?

Q: QuestionIs there a kit to connect this to a faucet?

Q: QuestionSo...perhaps I'm missing something, but when I enable the child lock on this unit, my toddler can still turn the entire machine off mid-cycle by pressing the ON/OFF button! What's the point?

Q: QuestionHow much bleach should be used for the Tub Clean cycle of a LG model WM3499H*A W/D Combo? The User Manual doesn't specify. On pg30, Tub Clean (1): "Add liquid chlorine bleach or tub cleaner to detergent compartment." Thanks for any advice on this.

Q: QuestionMy previous stacking washer dryer took 220 plug. My LG takes 110. Is there a step down adapter available?

Q: QuestionMy power quit working and we have done all the trouble shooting with no luck

Q: QuestionThis model is discontinued . Does anybody know if and when it's going to be back in stock?

Q: QuestionDoes this unit use a lot of electricity per cycle? If so, does any how many watts are used per cycle? We are worried about a drastic increase in our electric bill.

Q: QuestionWill this machine fit a king size comforter/bedspread?

QuestionI don't have hot water in my house, is this washer avalible to use with cold water only?

QuestionCan you stack the dryer on top of the washer?

QuestionI have a new Front Load Washer / Dryer Combo WM3997HWA, when it starts the wash cycle there is a loud noise coming from the back every time the drum moves. The same thing happens during the Rinse cycle.. Unit is level and the 4 shipping bolts are removed.

QuestionWhich way does the door open? Can it hinge on right side facing it?

QuestionWill it make the room hot and humid and for how long?

QuestionCan I use the washer only and stop it so that I can hang dry certain clothes? Can I wash king size comforters? What is the shortest- longest wash cycle?

QuestionDoes this washer/dryer use water when it's drying, or can I shut the water off at the faucet and the machine will still dry the clothes properly?

Questionwhat are the dimensions?

QuestionWhat is the clearance from the floor to the bottom of the door when opened? I'd like to know both with and without the pedestal.

QuestionDoes the washer comes with a 120volts

Questionis this unit available in any other color?

QuestionIs there an equivalent model for Gas instead of Electric?

QuestionIs there a kit to connect this to a faucet?

QuestionSo...perhaps I'm missing something, but when I enable the child lock on this unit, my toddler can still turn the entire machine off mid-cycle by pressing the ON/OFF button! What's the point?

QuestionHow much bleach should be used for the Tub Clean cycle of a LG model WM3499H*A W/D Combo? The User Manual doesn't specify. On pg30, Tub Clean (1): "Add liquid chlorine bleach or tub cleaner to detergent compartment." Thanks for any advice on this.

QuestionMy previous stacking washer dryer took 220 plug. My LG takes 110. Is there a step down adapter available?

QuestionMy power quit working and we have done all the trouble shooting with no luck

QuestionThis model is discontinued . Does anybody know if and when it's going to be back in stock?

QuestionDoes this unit use a lot of electricity per cycle? If so, does any how many watts are used per cycle? We are worried about a drastic increase in our electric bill.

QuestionWill this machine fit a king size comforter/bedspread?