I bought 2 of the graphite stackable washer dryer for my condo. The normal wash cycle is 28 minutes on both units.
Today I bought 2 more in white. Stackable washer dryers for my boxford home. The “ normal “ cycle is 50 minutes that is way too long . null

Question

I bought 2 of the graphite stackable washer dryer for my condo. The normal wash cycle is 28 minutes on both units. 
Today I bought 2 more in white. Stackable washer dryers for my boxford home. The “ normal “ cycle is 50 minutes that is way too long . null

LG Digital Customer Care · Accepted Answer

Hello there. We understand your inquiry regarding the difference in cycle times between your LG WashTower units. Variations in cycle duration can occur due to different load sizes, sensor readings, or customized settings selected on the control panel. 
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo

lookingpast · Answer

Don't know what the question is.  I don't have a problem with 50-minute cycles.

Kaitlin · Answer

Make sure you check your settings. That will adjuat your wash and dry time.

“I bought 2 of the graphite stackable washer dryer for my condo. The normal wash cycle is 28 minutes on both units. Today I bought 2 more in white. Stackable washer dryers for my boxford home. The “ normal “ cycle is 50 minutes that is way too long .”

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