Questions & Answers
- Model:
- WKE100HVA
- |
- SKU:
- 6451030
Q: QuestionHow much "open space" must be left behind this unit? My space is only 33" deep, is that enough?
Asked by Dave.
- A:Answer The official depth is 30.38". The largest item behind the machine is the dryer vent, unless you vent it to the side. If venting from the rear there should be plenty of room for the rest--hoses and electric, unless your situation is unusual. There are also flat dryer vents that can save room, if you need it. (See the product I added to this post.) Note that in the front, the cabinet of the machine is about 29" deep, the doors protrude about 1.25". In my case, a wall is 30" deep, the cabinet of the machine ended up a bit beyond the 30" wall & the doors protrude a bit more, but to my eye, it looks fine. It's a walkway in front of my machine, so I am concerned about depth, but it's fine. In the photo, the cabinet looks about even with the shoe moulding.
Answered by CTFDCW
Q: QuestionIs it all in one? How many plugs does it have?
Asked by Kit.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Does the LG stacking washer/dryer model WKE100HVA use separate 110v and 220v power cords? The laundry area of the place we will be moving to only has a single 220v currently.
Answered by rdiggity123
Q: QuestionProduct Depth says 30 3/8 inches. But how many inches is recommended at the back to give a space for the vent?
Asked by Bobby.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1'' at the sides and 4'' behind the appliance. Be sure to allow for wall, door, or floor moldings that may increase the required clearances. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionI have one 240 volt outlet. Do you need 1 or 2 outlets?
Asked by Darlene.
- A:Answer Hi Darlene. You will need two outlets for the ENERGY STAR® Qualified LG 4.5 Cu.Ft. 6-Cycle Front-Load Washer and 7.4 Cu.Ft. 6-Cycle Electric Dryer WashTower™ with Steam - Black Steel, Model # WKEX200HBA. The Dryer has to be plugged into the 240 V outlet but the washer has to be plugged into a 120 V, 60Hz grounded outlet. The washer comes with a power cord attached, but the dryer does not. The power cord for the dryer has to be purchased separately...^IFV
Answered by LG Digital Customer Care

Q: QuestionCan I stack this on top of an LG washer pedestal?
Asked by Linda.
- A:Answer No, for safety reasons you cannot stack the wash tower atop a pedestal. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionCan these be unstacked as well?
Asked by UnStackable.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer The washtower can be disassembled to move but it will not work as side by side unit. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionCan the doors be switched to swing right instead of left?
Asked by Kathy.
- A:Answer No they cannot be switched.
Answered by Mlh85
Q: Questionhow do I vent out from the back and what kit is required.
Asked by akas.
- A:Answer The appliance is configured to vent to the rear. It can also vent to the side. Bottom venting is not available on stacked or integrated stacked models. For side venting, you will need the side venting kit, Part Number 3911EZ9131X. It can be purchased online from Encompass Supply at https://lgparts.com/item/6690199/LG/383EEL9001B/. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionHow many power outlet does this Washer/Dryer combo require? Is it 120V or 240V?
Asked by johnL.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer It uses one 120 V outlet and one 240 V outlet. The washing machine uses 120 V and the dryer uses 240 V.
Answered by SitkaCP
Q: QuestionI need to do some work on the back of a closet to fit the dryer vent into the wall space. Can someone tell me exactly the position where the vent is? Measurements from top, bottom and from each side. Thanks
Asked by JG.
- A:Answer To the center of vent 34 inches from top 42 from floor and offset about 2 inches from center to side to the left looking from back of machine
Answered by happy
Q: QuestionDo you absolutely need a pan under the washer & dryer.
Asked by Ill.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer LG does not recommend the use of a drip pan. If one must be used, take extra care to follow the instructions provided with the drip pan and make sure the leveling feet are adjusted for firm and even contact with the pan. Use of drip pans and failure to properly level the machine may result in increased vibration and noise during operation. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionWhen looking at the unit which side is the hinge on for the front open doors?
Asked by Beth.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer The door hinge is on the left. The door opens right to left and is not reversible. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionDoes this have air dry cycle?
Asked by Anonymous.
- A:Answer The Air Dry cycle is not one with a button on the machine, however it can be downloaded to your machine to use via the Downloaded Cycle button plus it is available via the LG app, ThinQ.
Answered by dcwctf
Q: QuestionDoes this machine vibrate during spin cycle like regular front load washers? Also, is there a filter at the front bottom of washer that needs to be cleaned regularly?
Asked by Roxie.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer There is a drain pump filter that will need to be cleaned regularly to prevent clogging with foreign objects. I do not know about the vibration. It is recommended that to minimize noise and vibration, install the washer on a level, solidly constructed floor capable of supporting the appliance without flexing or bouncing. Please seek recommendations/opinions in the LG Community Forum, https://lgcommunity.us.com. The LG Community Forum is a great resource for getting help from other LG customers. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionHow hard would it be to get the washer/dryer up 2 flights of stairs? The stairs have two landings so its not a straight shot up. The previous owners had full size washer/dryers but they were separate units. Thanks.
Asked by PoorCustomerService.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer I would say it would take really careful planning. It can be moved including up stairs on a hand truck--by someone strong and with experience. It is heavy and tall. You would need to measure to be sure the height can be accommodated by the ceilings over the stairs, and the space on the landings to make the turns. It would probably be best to move it while still in the box, but check the measurements of the box, even bigger than the machine. It's possible to disassemble the unit so you could move the washer/dryer parts separately and then reassemble. Instructions here, page 29: https://files.bbystatic.com/JOdxUxU50kGEyhcIbToRwQ%3D%3D/Installation%2BGuide
Answered by dcwctf
Q: QuestionHow difficult is it to self-install? Not worried about the electrical and water connections, but if the unit comes already stacked, it will be difficult for my wife and I to move it due to the combined weight. Or does it come in separate boxes?
Asked by BenR.
- A:Answer I did my own install, replaced 12 year old wash tower so every thing was there. I have tile floor were unit sits and just used felt gliders on the feet, was easy to push around. Unit comes as one piece, but you can separate them if needed to install a side vent for the dryer. Comes with a wrench to remove shipping bolts and adjust feet to level unit and keep it from rocking. Mine was an easy job with a little help from my wife to watch the blind side.
Answered by LGwashtower
Q: QuestionIs there a rated decibels range?
Asked by Forest.
- A:Answer This unit features LoDecibel™ Quiet Operation which, we do not have an exact decibel number, but it is comparable to the same decibel as library noise which on average is around 40 decibels. This number can vary due to the installation as well as the home acoustics. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionWhat is the main difference between the 100 series and the 200 series
Asked by Judge.
- A:Answer The difference between the models are dryer option for steam with the 200 series, it also features TurboWash™ 360 Technology and SenseClean™ System. SenseClean™ System automatically sets the water level and wash time based on the weight and size of each load for optimal washing care. LG's TurboWash™ 360 technology is a technology that allows you to power-clean big loads of laundry in less than 30 minutes. ^Daphane
Answered by LG Digital Customer Care
Q: QuestionCan the doors be configured for either right or left opening?
Asked by MB.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer No, the doors are not reversible. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionHow often does the drain pump filter need to be changed? How much does this repair usually cost?
Asked by KevPDX.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Drain filter is a screw in canister accessible by the bottom front door in the left corner of the washer. There is also a small drzin hose with plug as well. You simply drain the water into a small container via the hose (I do this after every 1 to 2 loads) and then unscrew the drain fliter, rinse with water and clean, and screw back on. Only takes a few minutes to do. No repair.
Answered by Washman
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