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Need-haul away?
The one-of-a-kind LG WashTower now has a ventless dryer for flexible installation and greater energy savings—using up to 65% less energy to dry every load¹. But it’s still loaded with all of the features that put it at the top of everyone’s “it” list. The single unit design takes up half the space² with an easy reach Center Control LCD panel that delivers everything from helpful prompts to status updates to remaining cycle time. Built-in intelligence makes laundry less of a chore by taking out the guesswork, while top-of-the-line innovations put advanced cleaning power within reach.
Q: How much space behind a wall does the Ventless version need?
A: Hi there, thank you for your question! We understand you're asking about the space required behind the wall for the ventless version of the LG WKHC252HBA WashTower™. For the ventless dryer design, the unit requires a minimum clearance of 1 inch at the rear to ensure proper airflow and functionality. https://www.lg.com/us/washers-dryers/lg-wkhc252hba-washtower#pdp_specs If you have more specific installation questions or need further assistance, please feel free to send us a private message on Social Media @LGUSSupport. We’re happy to guide you through the process! —Renzo
A: Yes, It's setup to do that. Everything you will need comes with the tower. I had the Geek Squad install mine. Took about 30 minutes from start to finish. Considering its size I would suggest you doing the same. It's heavy.
Q: What is the advantage of the heat pump?
A: Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the WKHC252HBA. The main advantage of its heat pump is that it is highly energy-efficient and ventless, allowing for easy installation anywhere in your home without needing exterior ductwork. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-5-0-cu-ft-he-smart-front-load-washer-and-7-8-cu-ft-electric-dryer-washtower-with-steam-and-ventless-heat-pump-tech-white/JJ8VPZQQTW If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Q: The washer door won’t open. What do I do?
A: Could you please elaborate more about "The washer door won't open"! Is it not opening during a wash cycle or before you start washing? If the door for the washer on the ENERGY STAR® Most Efficient / ENERGY STAR® Certified LG Single Unit LG WashTower™ with Center Control™ 5.0 cu. Ft. Front Load Washer and 7.8 cu. Ft. Electric Ventless Heat Pump Dryer, Model # WKHC252HWA, is stuck during a wash cycle, first pause the cycle and wait 3-5 minutes for it to cool and unlock. If it remains locked, run a "Spin" cycle to drain excess water. The door lock icon often stays lit until the tub drains, cools down (if hot), and stops spinning. This can take 3-5 minutes. If the washer has water, it will not unlock. Power on, select "Spin Speed" (set to No Spin or simply select the Drain+Spin cycle) to force the water out. If still locked, unplug the machine for 10-20 minutes, or use the emergency manual release cable hidden behind the lower access panel. Look at the bottom front of the unit for a small door or panel. Open the panel and unscrew the small drain hose (have a shallow pan ready for water). Next to the drain hose, there is a plastic strap or red cable. Pull it down to unlock the door latch. Keep in mind that the door will not unlock if the internal temperature is too high, or if the water level is too high. The safety sensor detects water, keeping it locked to prevent flooding. If the lock light blinks or the unit keeps locking immediately after unlocking, the door latch assembly may need to be replaced. If the door still won't open after these steps, the door lock mechanism may be damaged...^Ivan.
Q: After stacking the washer and dryer the washer will not turn on
A: When you say the washer will not turn on, are you getting any indication at all that it is receiving power? The ENERGY STAR® Most Efficient / ENERGY STAR® Certified LG Single Unit LG WashTower™ with Center Control™ 5.0 cu. Ft. Front Load Washer and 7.8 cu. Ft. Electric Ventless Heat Pump Dryer, Model # WKHC252HBA, is sold, and delivered as a stacked unit and should only be disassembled when it service is needed or when it is necessary to get it through an opening. Disassembling the unit involves detaching the harness for the washer and the dryer, so if the washer is not turning on after stacking as you have mentioned, it is quite possible that the harness for the washer was not re-attached...^Ivan.
Q: After stacking the washer and dryer the washer will not turn on
A: When you say the washer will not turn on, are you getting any indication at all that it is receiving power? The ENERGY STAR® Most Efficient / ENERGY STAR® Certified LG Single Unit LG WashTower™ with Center Control™ 5.0 cu. Ft. Front Load Washer and 7.8 cu. Ft. Electric Ventless Heat Pump Dryer, Model # WKHC252HBA, is sold, and delivered as a stacked unit and should only be disassembled when it service is needed or when it is necessary to get it through an opening. Disassembling the unit involves detaching the harness for the washer and the dryer, so if the washer is not turning on after stacking as you have mentioned, it is quite possible that the harness for the washer was not re-attached...^Ivan.
Q: Does this unit only require one single 240V 30 AMP plug/circuit?
A: Yes. Only had to add on 240 V 30 Amp outlet. Since there was an open connection on my electrical panel it was easy to add.
A: Hi there. Thank you for sharing your experience with us regarding the LG WashTower (WKHC252HWA) and your inquiry about Best Buy's service for business addresses. We understand your concern about ensuring service availability for your small business. While we at LG handle product-specific inquiries and troubleshooting, Best Buy's service policies, especially concerning commercial purchases and business addresses, are determined by them directly. Best Buy does offer "Best Buy for Business" and Geek Squad services, including appliance repair. They state they can repair most major appliance brands, even if purchased elsewhere or outside of the manufacturer's warranty. However, for specific details on their service to business addresses and any potential limitations for commercial use, it would be best to contact Best Buy directly. You can typically find their business customer service contact information on their official website. https://www.bestbuy.com/site/lg-5-0-cu-ft-he-smart-front-load-washer-and-7-8-cu-ft-electric-dryer-washtower-with-steam-and-ventless-heat-pump-tech-white/6573537.p?skuId=6573537 Your feedback is important, and we'd like to assist you further with any LG product-related concerns. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

The one-of-a-kind LG WashTower now has a ventless dryer for flexible installation and greater energy savings—using up to 65% less energy to dry every load¹. But it’s still loaded with all of the features that put it at the top of everyone’s “it” list. The single unit design takes up half the space² with an easy reach Center Control LCD panel that delivers everything from helpful prompts to status updates to remaining cycle time. Built-in intelligence makes laundry less of a chore by taking out the guesswork, while top-of-the-line innovations put advanced cleaning power within reach.

Full-size and fully featured, with the washer on the bottom and dryer on top, the sleek single unit LG WashTower takes up half the space, giving you room to add a sink, a folding table or whatever you like. But unlike conventional stacked pairs, LG’s Center Control panel is perfectly positioned with both washer and dryer controls at just the right height. Built-in intelligence makes laundry less of a chore by taking out the guesswork, while top-of-the-line innovations put advanced cleaning power within reach.

Full-size and fully featured, with the washer on the bottom and dryer on top, the sleek single unit LG WashTower takes up half the space¹, giving you room to add a sink, a folding table or whatever you like. But unlike conventional stacked pairs, LG’s exclusive Center Control panel is perfectly positioned with both washer and dryer controls at just the right height. The intuitive Center Control LCD panel gives you more of what you need with every touch, from descriptions of each setting and helpful prompts to status updates and remaining cycle time. Built-in intelligence makes laundry less of a chore by taking out the guesswork, while top-of-the-line innovations put advanced cleaning power within reach.

Offering all the convenience and easy reach of our full-size LG WashTower, but in a compact size that’s perfect for cleaning smaller loads or fitting into smaller spaces. Equipped with a HeatPump ventless dryer, it offers flexible installation and greater energy savings—using up to 65% less energy to dry every load¹. What didn’t change? The single unit design still takes up half the space². Washer and dryer controls are still at just the right height on the Center Control panel. And it still takes out the guesswork with built-in intelligence while delivering advanced cleaning power.
| Pros for LG - 5.0 Cu. Ft. HE Smart Front Load Washer and 7.8 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Heat Pump Tech - Black Steel | |||
|---|---|---|---|
| Ease of use, Noise Level, Design, Drying Performance, Vent | Noise Level, Overall Performance, Ease of use, Size, Space Saving | Noise Level, Ease of use, Design, Efficiency, Capacity | Noise Level, Size, Overall Performance, Ventilation |
| Cons for LG - 5.0 Cu. Ft. HE Smart Front Load Washer and 7.8 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Heat Pump Tech - Black Steel | |||
| There were no cons for this product— | Weight, Installation, Price | Dryer Performance | Drying Performance |
Customers are satisfied with the ease of use, drying performance, and quiet operation of the 5.0 Cu. Ft. HE Smart Front Load Washer and 7.8 Cu. Ft. Electric Dryer WashTower. The ventless design and large capacity are also appreciated, with users noting its ability to fit oversized items and its space-saving size. The design and controls are well-received, contributing to the overall positive user experience.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Size is amazing; easily fit my oversized king down comforter. Most advanced lint trap I’ve ever used - super impressed. Was concerned that dry time would be an issue but it’s not. If I need something quick, I dry it by itself and it finishes very quickly. App is nice and useful. No vent made adding a 2nd easier!
This review is from LG - 5.0 Cu. Ft. HE Smart Front Load Washer and 7.8 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Heat Pump Tech - White
JackieJ Posted
Great product worth everything I wanted!!! Love the ease with the app. Fits in a tight utility room no dryer vent needed!!
This review is from LG - 5.0 Cu. Ft. HE Smart Front Load Washer and 7.8 Cu. Ft. Electric Dryer WashTower with Steam and Ventless Heat Pump Tech - White
Baker914 Posted
This product by LG is literally perfection. It is so quiet and does not move around when washing or drying. Second, the overall look and finish is beautiful. Lastly, the technology is very simple to operate. I love this product!!
Fader48 Posted