“This specific model does not have steam, so why does Best Buy require you to purchase a mandatory steam kit ($30) if you buy their installation service? Is there a way to remove this?”
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I believe that Best Buy credited our account for this feature because we didn’t have to use it! Love the washer/dryer in our condo!
Sorry, there was a problem. Please try again later.Hi there, thank you for your question about the WKE100HVA model! You're correct that this specific model does not feature steam functionality. The requirement for a steam kit during installation at some retailers may be a standard practice, but it shouldn't apply to this model since it does not support steam. To address this, we recommend contacting Best Buy directly to clarify their installation policy and request the removal of the steam kit requirement. They should be able to assist you with this matter. If you have any further questions or need assistance with anything else, please feel free to send us a private message on Social Media @LGUSSupport, and we’ll be happy to help. We appreciate your patience and look forward to assisting you! —Avril
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