A:AnswerPlease reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
A:AnswerYour answer to my question about moisure, etc. in the washer door seal was not answeted at all. Tellling me that we need to avail ourselves of maintenance is general and vague. I need to know, before we purchase the set, if there is an issue with moisture, please let us know. We need a direct honest answer to our question.
A:AnswerThe owner's manual does not suggest that the doors can be removed and does not provide a depth specification without the doors. The disassembly instructions only show that the washer and dry can be disassemble the appliance in order to move or reinstall it. ^Daphane
A:AnswerWi-Fi will only work on this unit once enabled by connecting it to a home Wi-Fi network. For assistance with turning disabling Wi-Fi, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane
A:AnswerPlease reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerI am sorry, I do not have knowledge to offer a helpful answer. Please reach out to our support team via private message on Facebook @LGUSSupport use #VOC in your first message to our social media support team. You can also try the LG Community Forum at https://lgcommunity.us.com; it is a great resource for getting help from other LG customers. ^Daphane
A:AnswerPlease seek recommendations/opinions in the LG Community Forum, https://lgcommunity.us.com. The LG Community Forum is a great resource for getting help from other LG customers. ^Daphane
A:AnswerThe laundry center units only require one grounded 240V outlet, single-phase circuit, fused at 30 amperes. The circuit must be fused on both sides of the line. ^Daphane
A:Answer1. There is no soak cycle, but you can Pause during the wash phase and restart later (from the LG app, ThinQ on your phone, if you want). It does have a Pre-Wash option.
2. Yes, you can stop any cycle and use the Rinse+Spin cycle or use the Spin speed control to activate Drain & Spin only.
3. It has a Delicates cycle.
4. You can use Pause to add items.
5.. Yes, no heat drying is available.
A:AnswerFrom the Instruction Manual:
• The total length of flexible metal duct must not exceed 8 ft. (2.4 m).
[Mine is quite a bit longer, mostly a straight shot after a few elbows and works great.]
