Questions & Answers

Name: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
Brand: LG
SKU: 6451042
Price: 1899.99 USD
Availability: InStock
Rating: 4.6 (2783 reviews)

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

Model:: WKE100HWA; |
SKU:: 6451042

User rating, 4.6 out of 5 stars with 2783 reviews.

Highly rated by customers for:

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$2,599.99

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QuestionIf I use the LG side vent kit, how much depth is needed to install the unit? My closest is just 31 inch, would that be sufficient? Would the hoses still fit?
Asked 4 years ago by Neighbourguy8892.
- Answer Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
  Answered 4 years ago by LG Digital Customer Care
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QuestionRegarding the LG tower, we have read the wash time is 100 minutes to run wash cycle. Do we have the option to choose a shorter wash cycle? Also we’ve been told that water, moisture and mildew can build up in the door seal if you don’t wipe it down often.
Asked 4 years ago by TampaBelle8.
- Answer Your answer to my question about moisure, etc. in the washer door seal was not answeted at all. Tellling me that we need to avail ourselves of maintenance is general and vague. I need to know, before we purchase the set, if there is an issue with moisture, please let us know. We need a direct honest answer to our question.
  Answered 4 years ago by TampaBelle8
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QuestionWhat does the steam cycle do? Is it in washer or dryer or both?
Asked 4 years ago by Pamela.
- Answer The washer features Steam Technology. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
  Answer this question
QuestionNeed to squeeze this through a doorway sideways. Can the washer and dryer doors be temporarily removed and how much space would I gain front to back if they are removed?
Asked 4 years ago by Dagr51.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer The owner's manual does not suggest that the doors can be removed and does not provide a depth specification without the doors. The disassembly instructions only show that the washer and dry can be disassemble the appliance in order to move or reinstall it. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionCan you turn the wifi function OFF?
Asked 4 years ago by Kwlly.
- Answer Wi-Fi will only work on this unit once enabled by connecting it to a home Wi-Fi network. For assistance with turning disabling Wi-Fi, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionNeed to know the measurement of where the dryer vent is located. It looks like its in the center of the unit, however, I wanted to make sure of the location before the cuts on the wall are made.
Asked 5 years ago by Diaz.
- Answer Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
  Answer this question
QuestionHow do I use Steamer mode on LG wash tower ThinQ..
Asked 5 years ago by Thomas26.
- Answer You can select Steam by pressing the button on the control panel after selecting desired wash cycle and settings. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
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QuestionDoes the washer drain water completely?
Asked 5 years ago by Ana.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer I am sorry, I do not have knowledge to offer a helpful answer. Please reach out to our support team via private message on Facebook @LGUSSupport use #VOC in your first message to our social media support team. You can also try the LG Community Forum at https://lgcommunity.us.com; it is a great resource for getting help from other LG customers. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
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QuestionHow does the Delicates cycle rate? it is the most important feature for me.
Asked 5 years ago by Nancy.
- Answer Please seek recommendations/opinions in the LG Community Forum, https://lgcommunity.us.com. The LG Community Forum is a great resource for getting help from other LG customers. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
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QuestionIs there an LG W/D set that is stackable and would work with only one outlet? I have one 30amp outlet.
Asked 5 years ago by NYCdad.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer The laundry center units only require one grounded 240V outlet, single-phase circuit, fused at 30 amperes. The circuit must be fused on both sides of the line. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
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QuestionHow far is the dryer vent rated for? In other words, is it rated to exhaust air 20 feet? 30 feet?
Asked 5 years ago by FritzLisa.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer From the Instruction Manual: • The total length of flexible metal duct must not exceed 8 ft. (2.4 m). [Mine is quite a bit longer, mostly a straight shot after a few elbows and works great.]
  Answered 5 years ago by CTFDCW
  Answer this question
QuestionIs there any feature difference in the WKE100HVA and WKEX200HBA? Is it the same just different finishes?
Asked 3 years ago by Matt.
- Answer Hello, with the finish the HBA model is much darker and their difference is the number of cycle they offered.^Venette
  Answered 3 years ago by LG Digital Customer Care
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QuestionI have a limited space (32" depth) and will need a direct to wall vent or a "magvent" into the wall. Are these okay to use with this unit? If so, how high off the bottom is the dryer vent and inches from the left/right is it?
Asked 3 years ago by SteveO.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Don’t buy this. Mine stopped working a week and a half after the purchase date. I’m still trying to get a new replacement. Horrible.
  Answered 3 years ago by LGwasherdryer
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QuestionWhat is the exact height of the dryer vent location from the floor?
Asked 4 years ago by jj.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Please contact our Customer Support via direct message on Facebook so we could assist you.^Venette
  Answered 4 years ago by LG Digital Customer Care
  Answer this question
QuestionHow many inches does the door need to open fully
Asked 4 years ago by Nick.
- Answer Hello, at least 90 degrees.^Venette
  Answered 4 years ago by LG Digital Customer Care
  Answer this question
QuestionI need a diagram that shows how many inches it is from the bottom of the machine to the dryer vent center. I am worried I will buy it and my current dryer vent hole will be too low so I can't install this.
Asked 5 years ago by TriciaP.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Here’s a picture of where it’s located
  Answered 5 years ago by EddieJ
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QuestionWe read that there is a drainage tube that needs to be emptied after every use - bottom left of machine. Is this accurate?
Asked 5 years ago by Neil.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer The drain pump filter needs to be cleaned periodically to prevent clogging from foreign objects. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
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QuestionIs there a "Spin Only" option?
Asked 5 years ago by Spin.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Like, are you able to bypass the washing functions and just use the spinning function? Yes.
  Answered 5 years ago by BrooklynPete
  Answer this question
QuestionCan the doors be changed to open from the left side instead 0f the right side?
Asked 5 years ago by Jim.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Regrettably, the doors are not reversible on this unit. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
  Answer this question
QuestionWhat dimension from the ground does the Vent for the dryer sit at?
Asked 4 years ago by Axel.
- Answer 41 inches from the ground
  Answered 4 years ago by Bull
  Answer this question

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Questions & Answers

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

Q: QuestionIf I use the LG side vent kit, how much depth is needed to install the unit? My closest is just 31 inch, would that be sufficient? Would the hoses still fit?

Q: QuestionRegarding the LG tower, we have read the wash time is 100 minutes to run wash cycle. Do we have the option to choose a shorter wash cycle? Also we’ve been told that water, moisture and mildew can build up in the door seal if you don’t wipe it down often.

Q: QuestionWhat does the steam cycle do? Is it in washer or dryer or both?

Q: QuestionNeed to squeeze this through a doorway sideways. Can the washer and dryer doors be temporarily removed and how much space would I gain front to back if they are removed?

Q: QuestionCan you turn the wifi function OFF?

Q: QuestionNeed to know the measurement of where the dryer vent is located. It looks like its in the center of the unit, however, I wanted to make sure of the location before the cuts on the wall are made.

Q: QuestionHow do I use Steamer mode on LG wash tower ThinQ..

Q: QuestionDoes the washer drain water completely?

Q: QuestionHow does the Delicates cycle rate? it is the most important feature for me.

Q: QuestionIs there an LG W/D set that is stackable and would work with only one outlet? I have one 30amp outlet.

Q: QuestionHow far is the dryer vent rated for? In other words, is it rated to exhaust air 20 feet? 30 feet?

Q: QuestionIs there any feature difference in the WKE100HVA and WKEX200HBA? Is it the same just different finishes?

Q: QuestionI have a limited space (32" depth) and will need a direct to wall vent or a "magvent" into the wall. Are these okay to use with this unit? If so, how high off the bottom is the dryer vent and inches from the left/right is it?

Q: QuestionWhat is the exact height of the dryer vent location from the floor?

Q: QuestionHow many inches does the door need to open fully

Q: QuestionI need a diagram that shows how many inches it is from the bottom of the machine to the dryer vent center. I am worried I will buy it and my current dryer vent hole will be too low so I can't install this.

Q: QuestionWe read that there is a drainage tube that needs to be emptied after every use - bottom left of machine. Is this accurate?

Q: QuestionIs there a "Spin Only" option?

Q: QuestionCan the doors be changed to open from the left side instead 0f the right side?

Q: QuestionWhat dimension from the ground does the Vent for the dryer sit at?

Top-rated stacked units

QuestionIf I use the LG side vent kit, how much depth is needed to install the unit? My closest is just 31 inch, would that be sufficient? Would the hoses still fit?

QuestionRegarding the LG tower, we have read the wash time is 100 minutes to run wash cycle. Do we have the option to choose a shorter wash cycle? Also we’ve been told that water, moisture and mildew can build up in the door seal if you don’t wipe it down often.

QuestionWhat does the steam cycle do? Is it in washer or dryer or both?

QuestionNeed to squeeze this through a doorway sideways. Can the washer and dryer doors be temporarily removed and how much space would I gain front to back if they are removed?

QuestionCan you turn the wifi function OFF?

QuestionNeed to know the measurement of where the dryer vent is located. It looks like its in the center of the unit, however, I wanted to make sure of the location before the cuts on the wall are made.

QuestionHow do I use Steamer mode on LG wash tower ThinQ..

QuestionDoes the washer drain water completely?

QuestionHow does the Delicates cycle rate? it is the most important feature for me.

QuestionIs there an LG W/D set that is stackable and would work with only one outlet? I have one 30amp outlet.

QuestionHow far is the dryer vent rated for? In other words, is it rated to exhaust air 20 feet? 30 feet?

QuestionIs there any feature difference in the WKE100HVA and WKEX200HBA? Is it the same just different finishes?

QuestionI have a limited space (32" depth) and will need a direct to wall vent or a "magvent" into the wall. Are these okay to use with this unit? If so, how high off the bottom is the dryer vent and inches from the left/right is it?

QuestionWhat is the exact height of the dryer vent location from the floor?

QuestionHow many inches does the door need to open fully

QuestionI need a diagram that shows how many inches it is from the bottom of the machine to the dryer vent center. I am worried I will buy it and my current dryer vent hole will be too low so I can't install this.

QuestionWe read that there is a drainage tube that needs to be emptied after every use - bottom left of machine. Is this accurate?

QuestionIs there a "Spin Only" option?

QuestionCan the doors be changed to open from the left side instead 0f the right side?

QuestionWhat dimension from the ground does the Vent for the dryer sit at?