A:AnswerI find that a musty odor occurs with all washers, but what I do is I leave the washer door open through the dry cycle and find it is ok at that point to close the washer door.
A:AnswerPlease reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerPlease reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerIt is a single unit, not 2 stackable units. Having said that, the installers from Best Buy had no problem getting it through the front door and into the closet
A:AnswerIf you have a confined space to put it, I would recommend having Best Buy install it. The installers knew just what to do and they had all the right tools to get it installed amazingly fast.
A:AnswerPlease reach out to our support team via private message on Facebook @LGUSSupport use #VOC in your first message to our social media support team. You can also try the forums on https://www.facebook.com/LGUSA; they are a great resource for getting help from other LG customers. Thank you. ^Daphane
A:AnswerRegrettably, the installation manual does not provide instruction on changing the orifice. LG recommends this be performed by a qualified technician. ^Daphane
A:AnswerThe LG stacked duo WKG101H_A dryer does not have the more modern water assist anti-wrinkle feature which requires a separate water supply line to the dryer to create the steam to remove wrinkles. However it does have a 3-hour post dry intermittent tumbling feature to mitigate some wrinkling which will occur if hot-dried closed are left in a heap.
The The ALLERGIENE™ cycle uses the intense heat of steam to remove over 95% of common household allergens, like dust mites and pet dander only in the washer only provides an extra high temperature wash which is hygienic but does nothing with regard to wrinkles.
A:AnswerYes, for the LP nozzle kit, order part number 383EEL3002D and it should be installed by a qualified technician and the change should be noted on the dryer, https://www.lg.com/us/laundry-accessories/lg-383eel3002d. ^Daphane
A:AnswerThe time for a load is not a published specification. When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected. If the display shows -I--, the time will be displayed after the load sensing has detected the load size. The time shown is only an estimate. This time is based on normal operating conditions. Several external factors (load size, room temperature, incoming water temperature, etc.) can affect the actual time. ^Daphane
A:AnswerPlease reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerThe d80 error means the dryer is 80% clogged either in the air exhaust hose. Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerSpecifications say 310.6 lbs. It took three men to haul it up my stairs that have a bend/turn halfway up. It’s worth it because the machine is amazing. Good luck!
