Questions & Answers

Q: QuestionI need to replace my WN2688HNMA washer . Can you tell me if this washer will fit on my pedestal WDP3N? If not, can you let me know if there is a washer that will allow me to use my existing pedestal or if I can purchase an adapter kit? Thanks much.

Asked 1 month ago by SAB512.

• A:Answer Size-wise, it fits. But the P3N is older and doesn't have the t-clip attachment so you may need to jerry-rig the coaster attachment. All new washers are going to use t-clips so you're going to have to do some sort of DIY attachment with any washer.

  Answered 1 month ago by QUENTINH

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Q: QuestionWill thie DLEX 4000 fit on this washer

Asked 2 months ago by D.

• A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry about whether the DLEX4000 dryer will fit on your WM4000HWA washer. Yes, the DLEX4000W electric dryer is listed as the compatible electric dryer option for the WM4000HWA washer. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-white/JJ8VPZRYKQ If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionWhat is the model?

Asked 2 months ago by Lar.

• A:Answer This is the ENERGY STAR® Most Efficient / ENERGY STAR Certified LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash® 360 - Graphite Steel, Model # WM5500HVA (the model is listed right under the title)...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this washer & matching dryer have a drawer pedestal?

Asked 4 months ago by Nan.

• A:Answer The ENERGY STAR® Certified LG 4.5 cu. Ft. Capacity Smart Front Load ENERGY STAR Washer with TurboWash® 360° and AI DD® Built-In Intelligence, Model # WM5500HVA, and its matching electric or gas dryer is compatible with the 27" LG Laundry Pedestal. Model # WDP6V, which is designed for compatibility with all LG Front Load Washers and their matching Dryers with a width of 27"...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: Questionis the dryer door reversible

Asked 4 months ago by DW.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

• A:Answer The door for the Energy Star® Certified LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash® 360 - White, Model # WM5500HWA, is reversible...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionCan I use a regular vent for the drying cycle?

Asked 5 months ago by R2D2123.

• A:Answer The ENERGY STAR® Most Efficient/ENERGY STAR® Certified LG 4.5 cu. ft. Capacity Smart Front Load ENERGY STAR Washer with TurboWash® 360° and AI DD® Built-In Intelligence, Model # WM5500HVA, does not dry. It is not an 'All-in-One' Washer/Dryer Combo unit...^Ivan.

  Answered 5 months ago by LG Digital Customer Care

  
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Q: Questionis LG WDP3V pedestal compatible with the LG WM5500HVA?

Asked 5 months ago by SB.

• A:Answer Hello there. Thank you for sharing your inquiry with us. We understand you're asking about the compatibility between the LG WM5500HVA washer and the LG WDP3V pedestal. Based on the product specifications, the WM5500HVA is compatible with the LG pedestals WDP6V and WD300CV. We recommend using one of these compatible models to ensure a proper and secure fit. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-graphite-steel/JJ8VPZRYKJ We appreciate your patience. —Renzo

  Answered 5 months ago by LG Digital Customer Care

  
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Q: QuestionIs it possible to stack a 4.5 cu ft dryer from LG or someone else on top of this washer? We dont have enough space behind for venting to stack DLEX5500V.

Asked 6 months ago by Anonymous.

• A:Answer Hello there. Thank you for sharing your inquiry with us. We understand you're asking about stacking the LG DLEX5500V dryer on top of your WM5500HVA washer, especially concerning the venting. Yes, your LG WM5500HVA washer and DLEX5500V dryer are designed to be stacked. To do this securely, you will need the LG stacking kit, model KSTK4. Regarding the venting for the DLEX5500V dryer, it offers 4-way venting options, meaning the exhaust duct can be routed from the back, left side, or right side of the unit. This flexibility can be beneficial if you have limited space for rear venting. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions or provide more detailed information on side venting for your DLEX5500V dryer. https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-graphite-steel/6529912.p?skuId=6529912 We appreciate your patience. —Renzo

  Answered 6 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this model have a “water plus” option for any cycles? I always run my towels on a rinse and spin cycle with water plus to remove soap residue. It makes a huge difference and I don’t see that option on this washer.

Asked 10 months ago by Washerman.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

• A:Answer Hi there. Thank you for sharing your experience with us. We understand your situation regarding the water plus option on your LG Front Load Washer WM5500HWA. Based on our official specifications, this model doesn’t feature a dedicated “water plus” option; however, it does include an Extra Rinse option that is designed to help remove soap residue from your laundry, similar to what you’re looking for. One troubleshooting step we recommend is to try using the Extra Rinse option during your Towels cycle to see if it meets your needs in providing a thorough rinse. https://www.lg.com/us/washers-dryers/lg-wm5500hwa-front-load-washer#pdp_specs Please send us a private message on Social Media @LGUSSupport so our dedicated team can explore additional options with you and provide further guidance tailored to your unit. We appreciate your patience. —Renzo

  Answered 10 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this unit have a option to select a delayed start time once loaded?

Asked 1 year ago by delay.

• A:Answer Yes

  Answered 1 year ago by Appliances3Verified Purchase

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Q: QuestionIs this washer / dryer combo stackable? If so is this the item that is compatible? Model:KSTK4 Thanks , Chet

Asked 1 year ago by BestBuyer.

• A:Answer Hi there, Chet. Thank you for your question regarding the LG WM5500HVA Front Load Washer. We understand you're interested in whether this washer and dryer combo is stackable. Yes, it is stackable! For optimal use, the compatible stacking kit model is the KSTK4. However, please note that the stacking kit is not included with the washer. https://www.lg.com/us/washers-dryers/lg-wm5500hva-front-load-washer#pdp_specs If you need further assistance or have more questions, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help you. We appreciate your inquiry. —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDoes it have a sanitize mode?

Asked 1 year ago by Bowhunter1.

• A:Answer Hello there! Thank you for your question about the LG WM5500HVA Front Load Washer. We understand you're curious about whether this model includes a sanitize mode. Yes, the LG WM5500HVA does feature a Sanitize Cycle. This cycle uses high-temperature water to help eliminate allergens, bacteria, and other contaminants from your laundry. It’s a great option for items that need deep cleaning, such as bedding, towels, or clothing exposed to allergens. https://www.lg.com/us/washers-dryers/lg-wm5500hva-front-load-washer#pdp_specs If you need further assistance or have any other questions, feel free to send us a private message on social media @LGUSSupport, and we’d be happy to help! Thank you for reaching out! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDoes this or any of your other front load washers NOT have the antimicrobial? Only saw the ones that do have it and interested in one that does not.

Asked 1 year ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

• A:Answer Hi there! Thanks for reaching out with your question about the WM5500HWA. The WM5500HWA front load washer does come equipped with an antimicrobial feature, designed to help reduce bacteria and odors. If you are specifically looking for a model without this feature, we recommend checking the specifications of other LG front load washers or contacting us directly for more detailed information on models that do not include antimicrobial technology. For personalized assistance or if you have any more questions, please send us a private message on Social Media @LGUSSupport. We’re here to help you find the perfect model for your needs! —Mau

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionI need to replace washer WM3360H*CA. It is on the matching pedestal. What washer can I replace it with that will fir the pedesteralmodel WDP4V 27"x29.6"x13.6" s/n 110kw02231?

Asked 1 year ago by Anonymous.

• A:Answer Any of our Front Load Washers with a width of 27" can be installed on the 27" LG Laundry Pedestal, Model # WDP4V...^Ivan.

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionI need to replace my model WM3670HVA front load washing machine. What LG model is available that fits the WM3670HVA pedestal?

Asked 1 year ago by LGPedestals.

• A:Answer Hi there. Thank you for reaching out. The LG Washer model WM5500HVA is compatible with the pedestal designed for the WM3670HVA. If you're replacing your front load washing machine, the WM5500HVA will fit perfectly with your existing pedestal. If you have any more questions or need further assistance, please send us a private message on our social media platform via @LGUSSupport. We’re here to help! ^Sam

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWhat accessories are needed for installing washing machine ? Hoses? Any additional accessories needed for the pedestal installation?

Asked 1 year ago by MT.

This question was asked about the related product: LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

• A:Answer Just need the hoses and clamps, maybe the hose to the dryer if you want the steam option. Oh and the power cord if you dont already have one.

  Answered 1 year ago by NaeNaeVerified Purchase

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Q: QuestionWhat cycles does it include Gentle Cycle?

Asked 1 year ago by Rita.

• A:Answer Oh yes -- almost any cycle you could wish for, including AI, which adjusts all the cycles based on what is in the load. Then there's Gentle, Bedding, Quick Wash, AI Wash, Delicates, Towels, and several more.

  Answered 1 year ago by franklinVerified Purchase

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Q: Questionis the door reversible?

Asked 1 year ago by door.

• A:Answer Thank you for raising your concern regarding LG Washer (WM5500HVA) model. No, the door on the LG WM5500HVA washing machine is not reversible. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM5500HVA.ASSEVUS. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionIS the LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel STACKABLE?

Asked 2 years ago by Anonymous.

• A:Answer Hello there, thank you for your question about the WM5500HVA washer. Yes, this model is stackable with a compatible LG dryer. You can securely stack the washer and dryer using an LG stacking kit to save space. If you have any further questions or need assistance with anything else, please feel free to send us a private message on social media @LGUSSupport, and our team will be happy to help. We appreciate your time! —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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