LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White
- Key Specs
- Color Finish: White
- Product Height: 39 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 27 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Depth: 30 1/4 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
- Depth With Door Open: 55 inches (Measurement from the back of the product to its front, with door fully open.)
- Capacity: 4.5 cubic feet
- High-Efficiency: true (Washers with this label feature technology meant to use less water. High Efficiency (HE) washers may also be larger in capacity. Using High Efficiency (HE) detergent in these washers is highly recommended as they are designed to be quick-dispersing and operate in low water conditions by producing less suds, requiring less detergent. Not using the recommended detergent can lead to additional rinse cycles and increased water usage.)
- Steam Function: true (In washers, this feature may be employed before, during, or after the main wash cycle. Steam aids in stain removal, activating detergent, sanitizing, and softening wrinkles. In dryers, this feature can be used to remove wrinkles or quickly freshen clothing items.)
- Washer Load Type: Front load
- Pedestal Model Compatibility: WDP6W, WD300CW
- Matching Dryer Model Number: DLEX5500W, DLGX5501W, DLHC5502W
- Stackable: true (To stack with similar products, ensure that the necessary support and/or installation hardware is in place to reduce safety hazards.)
- Stacking Kit Model Compatibility: KSTK4
- App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
- General
- Brand: LG
- Model Number: WM5500HWA
- Product Name: 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360
- Color: White
- Color Finish: White
- Commercial Merchandise: false
- Dimensions
- Product Height: 39 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 27 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Depth: 30 1/4 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
- Depth With Door Open: 55 inches (Measurement from the back of the product to its front, with door fully open.)
- Product Weight: 201 pounds (The out of box weight of the item.)
- Capacity
- Capacity: 4.5 cubic feet
- Features
- High-Efficiency: true (Washers with this label feature technology meant to use less water. High Efficiency (HE) washers may also be larger in capacity. Using High Efficiency (HE) detergent in these washers is highly recommended as they are designed to be quick-dispersing and operate in low water conditions by producing less suds, requiring less detergent. Not using the recommended detergent can lead to additional rinse cycles and increased water usage.)
- Steam Function: true (In washers, this feature may be employed before, during, or after the main wash cycle. Steam aids in stain removal, activating detergent, sanitizing, and softening wrinkles. In dryers, this feature can be used to remove wrinkles or quickly freshen clothing items.)
- Antimicrobial Protection: false (The product includes protective features which are designed to eliminate or inhibit the growth of microorganisms.)
- Vibration Reduction: true (Additional features, such as sensors that adjust spin speeds or weights that counter unbalanced loads, help to minimize vibration for smoother, quieter operation.)
- Noise Reduction: LoDecibel Quiet Operation
- Maximum Spin Speed: 1300 revolutions per minute (This is the maximum spin speed of the tub in the final cycle. Higher revolutions per minute (RPM) will remove the water out of the clothes more quickly and effectively which can reduce drying time.)
- Out-Of-Balance Detection: true
- Internal Water Heater: false
- Fingerprint Resistant: false
- Automatic Temperature Control: true (This feature regulates hot and cold temperatures of the water or air within the appliance in order to keep them in the optimal range for each cycle.)
- Child Lock: true (Setting that allows appliance to be temporarily locked to prevent use.)
- Delay Start: true (Allows you to program the appliance to automatically run at a later time. This feature helps you coordinate with your household’s water needs, noise preferences, and more. Additionally, operating your appliance during off-peak hours may reduce energy costs.)
- End-Of-Cycle Signal: true (An audible alert and/or visual indicator that notifies you when a pre-selected cycle is complete.)
- Time-Remaining Display: true
- Interior Light(s): true
- Bleach Dispenser: true
- Fabric Softener Dispenser: true
- Pre-Wash Detergent Dispenser: true
- Detergent Dispenser Type: Single load (Single load dispensers hold enough liquid detergent for a single cycle and must be refilled after each use. A multiple load dispenser holds enough for multiple cycles before it is necessary to refill the detergent. The exact number of cycles completed before refilling will vary as machines with multiple load dispensers will calculate and dispense detergent automatically based on load size and other user preferences such as concentration level.)
- Detergent Form: Gel, Liquid, Powder, Single-use packs, Tablet
- Wireless Connectivity: Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- Design
- Washer Load Type: Front load
- Compact Design: false
- Reversible Door Hinge: false
- Control Type: Button, Dial
- Tub/Drum Material: Stainless steel
- Window: true
- Wheels/Casters: false
- Adjustable Leveling Legs: true (Legs can be adjusted accordingly to ensure that your appliance sits level, even on uneven ground.)
- Cycle Specifications
- Number of Wash/Rinse Cycles: 15
- Wash/Rinse Cycles: Normal, AI Wash, Bedding, Delicates, Towels, Quick Wash, Heavy Duty, Allergiene, Perm. Press, Bright Whites, Sanitary, Rinse+Spin, Spin Only, Hand/Wool, Active Wear, Swimwear, Kids Wear, Jeans, Dresses, Color Care, Sweat Stains, Small Load, Large Load, X Large Load, TurboWash, Steam, Fresh Care, Pre-wash, Delay Wash, Extra Rinse, Cold Wash
- Options and Programs: Normal, AI Wash, Bedding, Delicates, Towels, Quick Wash, Heavy Duty, Allergiene, Perm. Press, Tub Clean, Bright Whites, Sanitary, Rinse+Spin, Spin Only, Hand/Wool, Active Wear, Swimwear, Kids Wear, Jeans, Dresses, Color Care, Sweat Stains, Small Load, Large Load, X Large Load, TurboWash, Steam, Fresh Care, Pre-wash, Remote Start, Delay Wash, Wi-Fi, Add Item, Extra Rinse, Control Lock, Drum Light, Cold Wash, Signal, Cycle List Edit, Cycle Optimization
- Number of Temperature Settings: 5
- Temperature Settings: Ex. Hot, Hot, Warm, Cold, Tap Cold
- Number of Spin Speeds: 5
- Soil Levels: Light, Med. Light, Medium, Med. Heavy, Heavy (Washers with the option to select the soil level will employ different wash cycles to optimally clean the respective load. Most have three options: light, normal, or heavy.)
- Compatibility
- Pedestal Available: true
- Pedestal Model Compatibility: WDP6W, WD300CW
- Matching Dryer Available: true
- Matching Dryer Model Number: DLEX5500W, DLGX5501W, DLHC5502W
- Stackable: true (To stack with similar products, ensure that the necessary support and/or installation hardware is in place to reduce safety hazards.)
- Stacking Kit Model Compatibility: KSTK4
- Stacking Kit Included: false
- Works With: Amazon Alexa, Google Home (Compatible with or able to be connected to other smart devices or applications.)
- Included
- Power Cord Included: true (Connects your product to an electrical outlet, allowing for immediate use (provided that other installation requirements are met).)
- Fill Hoses Included: false
- Drain Hose Included: true
- Electrical Specification
- Estimated Annual Electricity Use: 105 kilowatt hours (Predicted amount of electricity needed to operate the product under average conditions for one year.)
- Estimated Annual Operating Cost: 16 United States dollars (Predicted cost of operating the product under average conditions for one year.)
- Amperage: 10 amperes (Strength of electrical current.)
- Voltage: 120 volts (Amount of power needed to support an electrical current.)
- Certifications Listings & Approvals
- ENERGY STAR Certified: true (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
- ADA Compliant: false (Meets standards set by the Disabilities Act (ADA) Standards for Accessible Design)
- ANSI Certified: false (Meets the requirements of the American National Standards Institute.)
- Consortium for Energy Efficiency (CEE) Rating: CEE Tier 2
- Product Safety Certifications and Standard(s): UL Listed (Lists the applicable certifications and/or standards, as stated by the manufacturer, in which the product has met the requirements for the assurance of quality and safety.)
- NSF Listed: false (Meets the National Sanitation Foundation's standards for public health protection.)
- AAFA Certified: true (Meets the requirements and standards set by the Asthma and Allergy Foundation of America (AAFA) for used by those with asthma and allergies.)
- Warranty
- Warranty - Parts: 1 Year General, 3 Years Drum, 10 Years Direct Drive Motor
- Warranty - Labor: 1 Year General
- Connectivity
- App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
- Other
- Display Type: LCD
- UPC: 195174052990
Our intuitive dial control with LCD display and built-in intelligence that gets smarter with every use make it easy to give favorite clothes the care they deserve. AI technology and advanced sensors detect fabric texture, load size and soil level to automatically select the perfect settings. All wrapped in a sleek, minimalist design—plus turbo-charged cleaning that puts time back into your day
- Sleek, Modern Style: No detail was overlooked in this washer’s award-winning¹ style. The modern flat front design, black steel finish and tinted, tempered glass doors bring a premium point of view to your laundry space.
- Digital Dial Control with LCD Display: The intuitive dial control gives you what you need with each turn of the dial, from descriptions of each setting and helpful prompts to status updates and remaining cycle time. Use it to activate Smart Learner to remember and recommend your most-used settings.
- Consumer Reports Recommended: The WM5500HWA (White) and WM5500HVA (Graphite Steel) Front Load Washers have been named Consumer Reports Recommended products.
- 4.5 cu. ft. Ultra Large Capacity: Say never again to never-ending piles of laundry—this ultra large capacity washer fits more clothes in every load and helps you power through laundry day in less time. Bring on big loads of towels or jeans -this 4.5 cu. ft. washer fits more in every load up to 20 lbs.
- ThinQ Care: Keep your appliances running smoothly with ThinQ Care, now in the ThinQ app. Get notifications about usage, maintenance, plus early diagnosis right on your phone. ThinQ Care will help you understand your appliance needs, avoid potential problems, and keep your appliance running its best.
- TurboWash 360° Technology: With TurboWash 360°, you can clean larger loads fast and get more done while enjoying the same great washing performance you expect from LG.
- Built-In Intelligence: Forget about endless sorting or toggling through cycles—built-in sensors use AI technology to detect fabric texture and load size, then automatically select the right wash motions, temperatures and more for advanced fabric care.
- AAFA Certified LG Washer: AAFA certified LG washers with the Allergiene Cycle use the power of steam to remove over 95%⁴ of dust, pet dander and pollen.
- ThinQ Technology: The LG ThinQ app helps you manage your LG Smart appliance and more, all to make your everyday a little easier. Automatically reorder supplies based on actual usage. Start or stop programs on your way home from work.⁵
- Cold Wash Technology: Saving energy⁶ doesn’t have to mean compromising on cleaning with the Cold Wash option. Powered by the LG Direct Drive Motor and 6 motion technology, it’s ideal for cleaning all types of clothes—even those you normally wash in warm water.
- Direct Drive Motor 10-Year Limited Warranty: Backed by a 10-year limited warranty, the LG Direct Drive Motor delivers peace of mind with every load. Fewer moving parts means less noise and vibration, greater stability and durable performance you can depend on for years to come.
- ENERGY STAR Certified: This LG high efficiency washer uses far less water and energy than a conventional washer for savings that add up with each load.⁷
- Requires fill hose (not included): for standard hook-up upon delivery
- Sleek, Modern Style: No detail was overlooked in this washer’s award-winning¹ style. The modern flat front design, black steel finish and tinted, tempered glass doors bring a premium point of view to your laundry space.
- Digital Dial Control with LCD Display: The intuitive dial control gives you what you need with each turn of the dial, from descriptions of each setting and helpful prompts to status updates and remaining cycle time. Use it to activate Smart Learner to remember and recommend your most-used settings.
- Consumer Reports Recommended: The WM5500HWA (White) and WM5500HVA (Graphite Steel) Front Load Washers have been named Consumer Reports Recommended products.
- 4.5 cu. ft. Ultra Large Capacity: Say never again to never-ending piles of laundry—this ultra large capacity washer fits more clothes in every load and helps you power through laundry day in less time. Bring on big loads of towels or jeans -this 4.5 cu. ft. washer fits more in every load up to 20 lbs.
- ThinQ Care: Keep your appliances running smoothly with ThinQ Care, now in the ThinQ app. Get notifications about usage, maintenance, plus early diagnosis right on your phone. ThinQ Care will help you understand your appliance needs, avoid potential problems, and keep your appliance running its best.
- TurboWash 360° Technology: With TurboWash 360°, you can clean larger loads fast and get more done while enjoying the same great washing performance you expect from LG.
- Built-In Intelligence: Forget about endless sorting or toggling through cycles—built-in sensors use AI technology to detect fabric texture and load size, then automatically select the right wash motions, temperatures and more for advanced fabric care.
- AAFA Certified LG Washer: AAFA certified LG washers with the Allergiene Cycle use the power of steam to remove over 95%⁴ of dust, pet dander and pollen.
- ThinQ Technology: The LG ThinQ app helps you manage your LG Smart appliance and more, all to make your everyday a little easier. Automatically reorder supplies based on actual usage. Start or stop programs on your way home from work.⁵
- Cold Wash Technology: Saving energy⁶ doesn’t have to mean compromising on cleaning with the Cold Wash option. Powered by the LG Direct Drive Motor and 6 motion technology, it’s ideal for cleaning all types of clothes—even those you normally wash in warm water.
- Direct Drive Motor 10-Year Limited Warranty: Backed by a 10-year limited warranty, the LG Direct Drive Motor delivers peace of mind with every load. Fewer moving parts means less noise and vibration, greater stability and durable performance you can depend on for years to come.
- ENERGY STAR Certified: This LG high efficiency washer uses far less water and energy than a conventional washer for savings that add up with each load.⁷
- Requires fill hose (not included): for standard hook-up upon delivery
Whats Included
- WM5500HWA 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer
- Non-skid pads
- Hole caps
- Wrench
- Tie strap
- Elbow bracket
- Owners manual
- WM5500HWA 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer
- Non-skid pads
- Hole caps
- Wrench
- Tie strap
- Elbow bracket
- Owners manual
Product Manuals
Documents
- Energy_Guide_PDF
- Energy_Guide_PDF
Q: Can the detergent dispenser be removed for cleaning?
A: Hello there. The detergent dispenser of this 4.5 cu. ft. Capacity Smart Front Load Energy Star Washer with TurboWash® 360° and AI DD® Built-In Intelligence (WM5500HVA) can be removed for cleaning. Here are the steps: 1 Turn off the washer, and unplug the power cord. 2 Pull the drawer straight out until it stops. 3 Press down hard on the disengage button in the middle and pull the drawer completely out. 4 Remove the inserts from the drawer. 5 Clean the inserts and drawer with warm water. 7 Use a soft cloth or brush to clean and to remove any residue. 8 Do not use soap when cleaning the drawer and inserts. 6 Wipe off any moisture with a dry towel or cloth after cleaning. 7 To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess. 8 Replace the drawer. ^Jolly
Q: Hello I am looking at the WM4000 and the WM5500. What are the differences between the 2?
A: Hi there. Thank you for sharing your inquiry with us. We understand your situation and appreciate the opportunity to help clarify the differences between the WM5500HWA and WM4000HWA models. Both washers share a similar capacity of 4.5 cu. ft. and are equipped with LG’s Inverter Direct Drive Motor with a 10-year warranty, ensuring a reliable and efficient performance. However, there are a few key differences between them: • Washer Programs and Options: - The WM5500HWA offers a broader range of customization with 25 washer programs and 15 washer options. - The WM4000HWA, on the other hand, features 12 washer programs and 13 options. This means the WM5500HWA is designed to give you more versatility in cycle selection and advanced features like AI Wash. • User Interface and Display: - The WM5500HWA comes with touch buttons and an LCD display for an intuitive, modern experience. - The WM4000HWA uses hard buttons paired with an LED display. Your choice may depend on your preference for tactile feedback versus a touchscreen interface. • Control Panel and Aesthetics: - The WM5500HWA features a control panel with a painted steel finish, lending it a premium feel. - The WM4000HWA’s control panel is made of plastic, which might differ in durability and look. Additionally, the available finish options differ slightly: the WM5500HWA is offered in Graphite Steel and White, while the WM4000HWA is available in Black Steel and White, which could influence the overall design and match with your home décor. • Additional Features: Both models include LG’s Dial-A-Cycle™, True Balance® Anti-Vibration System, and smart features such as Wi‑Fi connectivity and SmartDiagnosis™ (v3.0). However, the enhanced programmability and touch interface on the WM5500HWA might make it the preferred option for those seeking a more advanced washing experience. Troubleshooting Tip: If you decide to compare these models in your home, we recommend performing a quick functionality test once the unit is installed. For instance, verify that the control panel buttons (or touchscreen) respond accurately and that your selected cycles start correctly. Running a diagnostic cycle or a tub clean can be a great way to ensure everything is working as expected. https://www.lg.com/us/washers-dryers/lg-wm5500hwa-front-load-washer#pdp_specs For further assistance or if you have more detailed questions regarding installation or features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience and thank you for choosing LG. —Renzo
Q: Model: LG wm5500hva - How quiet is this washing machine? What is the highest decibel level?
A: Quiet as a mouse.
Q: Does the washer door stay open to prevent odors when not in use?
A: Yes. There is a partial catch which allows air past the seal when not in use.
A: Normal wash is about 1 hour. You can do a quick wash for lightly soiled items. AI wash is touted as adjusting itself to load size but I haven’t used this. Lastly you can try small load but be careful if you even put a little too much soap in, machine will indicate too many suds and will take two hours to wash ! I’ve done this and had to turn off the washer and then do a spin cycle to get water out of the clothes.
A: Hello there, Loree. We understand your inquiry about your LG Front Load Washer (Model WM5500HWA) and whether it plays the same end-of-cycle chime as the matching dryer. Both the WM5500HWA washer and its counterpart dryers use the same default “End-of-Cycle” melody, and unfortunately, there is no way to switch to a different tune. The chime itself (that brief melody) is identical on both units. To help you tell them apart, here are a few suggestions: Adjust the Volume on One Unit • On the WM5500HWA washer, press the Options button > turn the dial to select Additional Settings > press ✔ (OK) > scroll to Signal > press ✔ (OK) > choose Off, Low, Medium, High, or Very High and press ✔ (OK) to save. This lets you make one machine much quieter or even mute it completely (while keeping the dryer’s signal loud), so you’ll know which one finished based on volume alone. • On the matching dryer (for example, DLEX5500W or DLGX5501W), press Options > Additional Settings > Signal and select the volume level. You can leave this at a louder setting while the washer is on Quiet or Off. Use the LG ThinQ® App for Distinct Alerts • If both washer and dryer are connected to Wi-Fi, enable push notifications in the ThinQ app for “Cycle Complete” alerts on each machine. This way, when the washer finishes, you’ll get a phone notification labeled “WM5500HWA cycle complete,” and when the dryer finishes, you’ll receive “DLEX5500W cycle complete,” for example. The visual app alert helps you distinguish regardless of the chime tone. Create a Simple Habit • Some users find it helpful to leave the washer door slightly ajar when both units are stacked. That way, you can glance at the washer door light or hear even the softer signal more clearly. • Or place a small note or colored sticker on each unit—listen for the chime, then look for that sticker to know exactly which one finished. https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-white/6532172.p?skuId=6532172 If you’d like step-by-step guidance on adjusting volume, setting up ThinQ notifications, or any other setup, please send us a private message on social media @LGUSSupport. We’ll be happy to walk you through each screen and setting to ensure you can immediately tell which cycle has ended. We appreciate your patience and are here to help with any further questions. —Renzo
Q: How do I get the child lock off
A: Hi, Kris. Thank you for reaching out to us about the LG Washer (WM5500HVA) model. To turn off the child lock on this unit, follow these steps: Press and hold the "Child Lock" button for about 3 seconds (this button may be labeled with a lock icon on your control panel). The lock icon should disappear from the display, indicating that the child lock has been disabled. For additional help, visit https://www.lg.com/us/support/help-library/lg-washer-dryer-how-to-use-the-child-lock-feature--1366662755240. If you continue to have trouble or need further assistance, feel free to send us a private message on social media @LGUSSupport. We're here to help. ^Juvy
Q: Is the door hinge side changeable?
A: I do not believe it can be changed. There are no pre drilled holes for the door on the opposite side. The hinge is on the left side of the door.
