Does this play the same end-of-cycle chime as the dryer? It is annoying not being able to tell which machine has finished when they have the same signal. null

Question

LG Digital Customer Care · Accepted Answer

Hello there, Loree. We understand your inquiry about your LG Front Load Washer (Model WM5500HWA) and whether it plays the same end-of-cycle chime as the matching dryer. Both the WM5500HWA washer and its counterpart dryers use the same default “End-of-Cycle” melody, and unfortunately, there is no way to switch to a different tune. The chime itself (that brief melody) is identical on both units.

To help you tell them apart, here are a few suggestions:

Adjust the Volume on One Unit
• On the WM5500HWA washer, press the Options button > turn the dial to select Additional Settings > press ✔ (OK) > scroll to Signal > press ✔ (OK) > choose Off, Low, Medium, High, or Very High and press ✔ (OK) to save. This lets you make one machine much quieter or even mute it completely (while keeping the dryer’s signal loud), so you’ll know which one finished based on volume alone.

• On the matching dryer (for example, DLEX5500W or DLGX5501W), press Options > Additional Settings > Signal and select the volume level. You can leave this at a louder setting while the washer is on Quiet or Off.

Use the LG ThinQ® App for Distinct Alerts
• If both washer and dryer are connected to Wi-Fi, enable push notifications in the ThinQ app for “Cycle Complete” alerts on each machine. This way, when the washer finishes, you’ll get a phone notification labeled “WM5500HWA cycle complete,” and when the dryer finishes, you’ll receive “DLEX5500W cycle complete,” for example. The visual app alert helps you distinguish regardless of the chime tone.

Create a Simple Habit
• Some users find it helpful to leave the washer door slightly ajar when both units are stacked. That way, you can glance at the washer door light or hear even the softer signal more clearly.
• Or place a small note or colored sticker on each unit—listen for the chime, then look for that sticker to know exactly which one finished.
https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-white/6532172.p?skuId=6532172
If you’d like step-by-step guidance on adjusting volume, setting up ThinQ notifications, or any other setup, please send us a private message on social media @LGUSSupport. We’ll be happy to walk you through each screen and setting to ensure you can immediately tell which cycle has ended. We appreciate your patience and are here to help with any further questions. —Renzo

TomR · Answer

It’s a different tone.

“Does this play the same end-of-cycle chime as the dryer? It is annoying not being able to tell which machine has finished when they have the same signal.”

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