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Page Showing 41-48 of 48 questions
  • QuestionDoes it have a short cyle like 5 minutes 10 minutes wash for very small load one or two clothes

    Asked by Ace.

    • Answer Hello there. Thank you for your inquiry about the WM6500HWA model. While the WM6500HWA offers various cycle options for different load sizes and types, it typically does not have a cycle as short as 5 or 10 minutes specifically for very small loads like one or two clothes. However, you can use the Quick Wash cycle on this model, which is designed to efficiently clean smaller loads in a shorter amount of time compared to regular cycles. To assist you further and ensure you get the most out of your washing experience, please send us a private message on Social Media @LGUSSupport with any specific questions or preferences you have regarding cycle times and load sizes. Our team will be happy to provide additional information and tips based on your needs. Thank you for choosing LG! —Mau

      Answered by LG Digital Customer Care

  • QuestionWhat does the manual say about the space requirements around the machine? Thanks very much!

    Asked by Sam1.

    • Answer Thank you for your interest in the LG 5.0 cu. ft. Mega Capacity Smart Front Load Energy Star Washer with TurboWash® 360° and AI DD® Built-In Intelligence (WM6500HWA) model. Please adjust all four feet using the transit bolt spanner provided to stabilize the LG washing machine WM6500HWA. Also, make sure there is a 20mm gap between the top of the washer and any worktop during installation. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM6500HWA.ABWEVUS. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan the door be changed to open from the opposite direction ? The hinge on the right side rather than the left side ?

    Asked by dooroptions.

    • Answer Hi there! Thank you for your question regarding the door hinge on your WM6500HWA washer. Unfortunately, the door on this model is not designed to be reversible, meaning it cannot be changed to open from the opposite direction with the hinge on the right side. We understand that this may not be ideal for all laundry room layouts. If you have any more questions or need further assistance, please don’t hesitate to send us a private message on Social Media @LGUSSupport. Our team is here to help you with any inquiries you may have. We appreciate your interest in our products! —Avril

      Answered by LG Digital Customer Care

  • QuestionAll my clothes came out super wrinkled, more than any washer I have ever used. Does anyone know why or have aaa solution that has worked for them?

    Asked by Sullabim.

    • Answer Hi there. We understand your inquiry regarding the LG 5.0 Cu. Ft. Smart Front Load Washer. To help reduce wrinkling, we recommend using the Steam or FreshCare™ options and ensuring the load size allows the clothes to tumble freely without being overcrowded. We understand that this is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-white/JJ8VPZRC5R For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhy is the dispenser drawer extremely difficult to slide into position, even when depressing top disengager button?

    Asked by Hamp.

    • Answer Hello there. We understand your inquiry regarding the dispenser drawer of your LG 5.0 Cu. Ft. Front Load Washer. This issue is often caused by a buildup of detergent residue, and we recommend gently cleaning the drawer housing and the dispenser tracks to ensure it slides smoothly. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-black-steel/JJ8VPZRYH4 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat's the difference between the LG WM5800HVA and the LG WM6500HBA Front Load Washer

    Asked by tad.

    • Answer The differences between the washers are that the LG ENERGY STAR® Most Efficient / ENERGY STAR® Certified 5.0 cu. Ft. Mega Capacity Smart Front Load ENERGY STAR Washer with TurboWash® 360° and AI DD® Built-In Intelligence, Model # WM6500HWA, has 15 washer options, it is a CEE tier 2 certified washer, it has 25 wash programs, it has an IMEF of 2.92, an IWF of 3, it is offered in Black Steel (B), White (W), and it has a Shiny Rose Gold rim. The ENERGY STAR® Most Efficient / ENERGY STAR® Certified LG 5.0 cu. Ft. Mega Capacity Smart Front Load Washer with TurboWash® 360°, AI Sensing and Hybrid Electronic Controls with LCD Display, Model # WM5800HVA, has 29 wash programs, 13 washer options, it is a CEE tier 3 certified washer, it has an IMEF of 3.1, an IWF of 2.9, it is offered in Alpine White (A), Graphite Steel (V), and it has a Chrome rim...^Ivan

      Answered by LG Digital Customer Care

  • Questiondoes door open left or right when facing?

    Asked by jim.

    • Answer Left

      Answered by Mike

  • QuestionIs this machine made in US?

    Asked by Mars.

    • Answer Hello there! Knowing where and when a product was manufactured can provide valuable information about its origin, quality, and potential issues. For LG appliances, the serial number is unique to each item and helps in tracking the manufacturing process, ensuring quality control, and facilitating any necessary repairs or service calls. -Junel

      Answered by LG Digital Customer Care