A:AnswerYes, convection can be "turned off" by choosing not to use convection on the control panel. This is a truly wonderful feature that gives you a wide variety of choices for your favorite foods and encourages you to try new ones.
A:AnswerPlease reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
A:Answer36 inches -- measured from floor to cooktop level. (There is a control board on the back that I did not include in this measurement). It matches fine with my counters.
The grates over the cooking flame add another inch (but if you are trying to see how it flushes with the counter, you won't care about that.)
A:AnswerRegrettably, there is no way to determine how long it would take for either oven to reach a temperature of 350˚F in the LG 6.9 Cu. Ft. Gas Self-Cleaning Freestanding Double Oven Range with ProBake Convection - Stainless Steel, Model # LDG4315ST. There are several factors that would determine how much time it takes such as the external temperature. In warmer weather, the ovens will reach a set temperature more quickly than on cooler days. The type of gas will also be a factor. As a gas, Propane may burn slightly hotter than Natural Gas, but since nozzle sizes are different, they may not be a significant difference in how long either takes to reach your set temperature, but the gases from different companies are not the same and some may burn hotter to reach your set temperature...^IFV
A:AnswerPlease reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
A:AnswerYour new range is designed to maintain a tighter control over your oven’s temperature. You may hear your oven’s heating elements click on and off more frequently on your new oven. This is normal. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport Facebook https://www.facebook.com/LGUSA/ ^CP
A:AnswerThere is no convection kit available for the LG - 6.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range, Model # LDG4315ST. The Convection modes, Convection Bake and Convection Roast are selectable modes that are built-in the oven...^IFV
A:AnswerThe upper and lower oven in the LG 6.9 cu. ft. Gas Double Oven Range with ProBake Convection™, EasyClean® and Gliding Rack, Model # LDG4315ST are separate compartments, but the height of the upper oven is 9 1/4" and the height of the lower oven is 14 1/4"...^IFV
A:AnswerThe interior dimensions for the upper oven in the LG 6.9 cu. ft. Gas Double Oven Range with ProBake Convection™, EasyClean® and Gliding Rack, Model # LDG4315ST (W x H x D) are : 24 13/16" x 9 1/4" x 20" and for the lower oven they are: 24 13/16" x 14 1/4" x 20"...^IFV
A:AnswerCast iron. Does not stick very much though. This is very sturdy. If you are looking at the gas version the stove top itself is cast iron as well much like an outdoor bbq pit the look works with a wide range of looks and set ups.