“We just bought this dryer, and it works well, but it make's a thump/thump noise while it's running. It's not a loud noise and it's not the contents making the noise as I've run it without clothes in it? Is this normal or something I should have checked?”
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I would have this looked at as this is not normal
Sorry, there was a problem. Please try again later.Hello there, Tamarak. Thank you for sharing your experience with your new DLG7001W dryer. We understand your inquiry about the "thump/thump" noise you are hearing while the dryer is running, even when empty. We understand your concern, and we want to assure you that this sound is often considered normal. This thumping noise may occur if the rubber rollers that help rotate the drum become temporarily misshapen, which can happen if the dryer is not frequently used or is located in a cold area . A simple troubleshooting step you can take is to run a drying cycle. As the dryer runs and the drum warms up, the flat spots on the rubber rollers will typically regain their shape, and the thumping noise will dissipate. LG Dryer - Thumping Noise - https://www.lg.com/us/support/video-tutorials/lg-dryer-thumping-noise-CT10000011-1374594363515 If the noise persists or you have any further questions about your unit, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
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