“I have now had 2 of these delivered, and both times the unit turns on fine but will not start a cycle. Is there something specific that needs to happen to activate the unit, or did I just get two duds delivered in a row?”
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Hey there, Ben. We appreciate you asking the questions and for bringing this to our attention. We want to ensure that you are able to get the proper assistance with your units and troubleshoot the issue. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, your model and serial number and your contact information, and we'll be pleased to see what we can do to help. Thanks. ~Anthony
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