Customer Ratings & Reviews

First off let me say…”I am a Heavy Washer”!!!! We are a large family of 7 (2 adults & 5 teenagers)!!! So I am washing constantly (at least 10 loads a day). We purchased this set to replace an older model of the same LG set because of wear & tear after some years of heavy use on the washer. However, we prefer a matching set, so decided to get both! We received our new washing machine first. Our steam dryer came about 2 weeks later. Because of that I had already gotten familiar with the ThinQ app!!! I love it!!! No more guess work on when the load will be finished!!! It’s also perfectly paired together for the settings of how long to dry, after the washing cycle stops!!! Also, it’s very easy to download a more custom cycle (you can choose from lots of options in the app)!!! The dryer is pretty quite while it does it thing too!!! However, I will say if this is your first steam dryer you should know that you will need an additional hose to connect to the water hook ups. It’s called a Steam Dryer Installation Kit! You can purchase it@ the store whenever you buy your dryer. I hope this helps you while your making your decision to purchase or not to!!! Enjoy!!!!

We selected the dryer based off Consumer Reports suggestion for reliability. Absolutely love this dryer. It's too quiet. Not a bad thing, just difficult to tell when it is finished. The settings are tricky due to the Steam function but, easy enough to figure out quickly. The best feature is the Antibacterial and Steam Sanitary settings. Takes half the time our last dryer did for the same size loads. I can also fit our super king comforter inside this model. Great buy that I highly recommend.

This dryer really catches your eye. Its cool design fits great in my laundry space, and the built-in smarts make things even easier. The steam feature is awesome for keeping clothes smooth. It can handle big loads effortlessly because it's got plenty of space. If you want a good mix of style and smart features in a dryer, this one's a solid choice. Definitely recommend buying it!

Best dryer we have ever had. I have already had it for two years. A little pricey, but looks great. Has fast drying cycles. You can even adjust the heat if it is too hot. Only feature I’m not thrilled with is steam function. It basically sprays water in a stream on your clothes and doesn’t really steam. I’m not sure if it’s broke or that’s how it works. Large capacity. I also got the pedestal so I don’t have to bend over, and there is more storage. Overall really great dryer. I’m glad I spent the extra money and got what I wanted.

Purchased this to replaced a 20 year old top loader. I've had had a Samsung front loader system bedore, and didnt have any issue with it. However the LG had more features and options than the equivalent Samsung (price range) and i really never cared for the roundness of the Samsung models whereas the LG are more flat and squared. Installation was a piece of cake and settimg the washer up in the ThinQ software only tool a few minutes. The washer is one of the quietest washers i have ever heard!! Even at max spin, a baby coild be sleeping in a basket on top of the washer and the baby would not wake up!! I also purchased the matxhing dryer and the riser drawers for both. Extremely please with the performances and close come out extremely clean!!

Solid dryer. Quiet and efficient. Cant beat it for the price of front loaders these days.

Great washer/dryer pair. So quiet, holds big loads, and so many cycle options to choose from- love it! I love the steam option to freshen clothes, and it notifies my phone when the cycle is done. The pedestals are also a necessity for me - they are great storage and make it easier to load and unload laundry. Best Buy delivery and set up was the best ever- Highly recommend!

I should not have waited so long to get a new dryer! My pants almost looklike they have been pressed. I don't get the wrinkles like I used to. Clothes are fluffed up. So many options for type of drying you choose to use. I can also put more clothing in this dryer and it does not take near as long to dry anything. I always pull out clothes before the cycle is even completed. The pedestal is a must for me being short. Love the container that is now supplied with it too.

We had a Samsung washer and dryer stackable. We had nothing but problems for 3 years. Finally decided to change everyone said LG. Well BestBuy made this experience great they had the set we wanted and was deliver in less then a week. Delivery drivers were polite professional and answered all questions. Now to the use of the washer and dryer. Very simple use but the thing I like the most is how quite these are you can not hear them running at all having the APP for them makes knowing they are ready to switch loads nice as well. Highly recommend bestbuy and LG washer and dryer

Purchased the LG washer and dryer. Previously owned a Kenmore and a Maytag. This dryer is quite and overall performs well. It does dry hotter on low than the Maytag. I do LOVE the WiFi and LG app which sends a notification to my iPhone and Apple Watch when the cycles complete. I thought WiFi on a washer and dryer was a gimmick but, I have to say I’m loving the functionality especially if I’m on another level of the house or I get busy. I do believe the majority of consumers will never use 12 cycles and the controls could be greatly simplified!

I’ve had this dryer for three weeks. When I dried a comforter, it started giving me a D80 error code. I looked it up and the means the dryer vent was 80% blocked. The house has a long vent and while I’d always kept the vent hose and beginning and end of the in wall vent clean, I’d never bothered to clean the whole vent. Long story short (see photo), I decided to listen to my dryer and buy a vent cleaning kit long enough to clean out the entire 22 foot long vent. Besides half a shop vac full of lint, I also cleaned out a birds nest. Thanks to this dryer, I’ve eliminated a huge fire hazard. Love the fact that this and the matching washer have sensors warning me of maintenance needs.

I’m only giving it 4 stars because it’s still a fairly new purchase, and I’m still waiting on delivery on the matching pedestal to finish the complete installation; and with everything fully connected. But so far so good… No complaints and it’s working as intended. But time will tell how it holds up over time. I’m satisfied so far…

Had this dryer for 6 months so far and we love it. Dries the clothes very well. Has a lot of drying cycles to choose from and download from mobile. Also, does not seem to use a lot of electricity as older dryers. Companion LG ThinQ app is very well designed and gives really useful insights into the usage patterns and such.

It is easy to use, and it dries most items well. The top surface scratched easily when I moved a plastic hamper across, so I suggest you get a protective mat (see photo). It is not made as solidly as my previous (old) Dryer, so I find myself closing the door gently. I used to slam my old dryer door. I have used the steam option twice, and I am pleased with the result.

It's been about a month since our purchase. So far, it's been excellent. Nice and quiet, dries quickly and has lots of variety in options for drying.

Way better then Samsung. Way more quiet. I think it's far more efficient than the Samsung's we had in the past and they do a really good job.

I love this dryer! It’s my first dryer that has all the intelligence functions as Wi-Fi and steam etc. my old dryer was burning clothes very old… this one is best of the best. With baby on the way I’m so appreciative to have steam function to disinfect garments etc. Would highly recommend to anyone who consider smart dryer. Totally worth it! And you can use LG ThinQ app to help you with your loads and connects to Wi-Fi!

We replaced a very old dryer that came with the house. We selected the LG unit because of good reviews in both Best Buy and a leading consumer magazine. The installation crew from Best Buy was also great and fully explained how it operated. The unit is very quiet and the controls are easily understood. I expect a long and useful life.

This machine does a great job. It runs efficiently and pretty quiet compared to my last machine.

So far, I think this dryer is great! I don’t have any complaints. It took me a minute to figure out how to most efficiently clean the filter but I have pretty much figured it out.