Customer Ratings & Reviews

First off let me say…”I am a Heavy Washer”!!!! We are a large family of 7 (2 adults & 5 teenagers)!!! So I am washing constantly (at least 10 loads a day). We purchased this set to replace an older model of the same LG set because of wear & tear after some years of heavy use on the washer. However, we prefer a matching set, so decided to get both! We received our new washing machine first. Our steam dryer came about 2 weeks later. Because of that I had already gotten familiar with the ThinQ app!!! I love it!!! No more guess work on when the load will be finished!!! It’s also perfectly paired together for the settings of how long to dry, after the washing cycle stops!!! Also, it’s very easy to download a more custom cycle (you can choose from lots of options in the app)!!! The dryer is pretty quite while it does it thing too!!! However, I will say if this is your first steam dryer you should know that you will need an additional hose to connect to the water hook ups. It’s called a Steam Dryer Installation Kit! You can purchase it@ the store whenever you buy your dryer. I hope this helps you while your making your decision to purchase or not to!!! Enjoy!!!!

Best dryer we have ever had. I have already had it for two years. A little pricey, but looks great. Has fast drying cycles. You can even adjust the heat if it is too hot. Only feature I’m not thrilled with is steam function. It basically sprays water in a stream on your clothes and doesn’t really steam. I’m not sure if it’s broke or that’s how it works. Large capacity. I also got the pedestal so I don’t have to bend over, and there is more storage. Overall really great dryer. I’m glad I spent the extra money and got what I wanted.

Love this washer. Much quieter than my last. Easy button settings. No need to choose load size, it will spin and measure the load weight itself. It saves me on detergent as well.

We had a Samsung washer and dryer stackable. We had nothing but problems for 3 years. Finally decided to change everyone said LG. Well BestBuy made this experience great they had the set we wanted and was deliver in less then a week. Delivery drivers were polite professional and answered all questions. Now to the use of the washer and dryer. Very simple use but the thing I like the most is how quite these are you can not hear them running at all having the APP for them makes knowing they are ready to switch loads nice as well. Highly recommend bestbuy and LG washer and dryer

Purchased this to replaced a 20 year old top loader. I've had had a Samsung front loader system bedore, and didnt have any issue with it. However the LG had more features and options than the equivalent Samsung (price range) and i really never cared for the roundness of the Samsung models whereas the LG are more flat and squared. Installation was a piece of cake and settimg the washer up in the ThinQ software only tool a few minutes. The washer is one of the quietest washers i have ever heard!! Even at max spin, a baby coild be sleeping in a basket on top of the washer and the baby would not wake up!! I also purchased the matxhing dryer and the riser drawers for both. Extremely please with the performances and close come out extremely clean!!

Words can not describe how much I love this dryer. I LOVE THIS DRYER! It is quiet. It is quick. It is efficient. It is smart. I originally purchased another brand. A reliable brand. It just happened that the one I ordered was defective. After reading numerous articles about what dryer is the best on the market, I decided to return the defective one and go with a different brand. That’s how I found the LG dryer. Hands down best decision EVER. Our laundry room is in a small hallway that’s right off the living room and backs against a bedroom. So I needed quiet. I appreciate the technology we have for our home appliances that make our lives so much easier. I tell strangers about how quiet and how efficient this dryer is. It dries a load of towels on under 60 minutes! To say I’m one satisfied customer is an understatement.

We purchased these as it was top of the reliability rating on consumer reports. A year of heavy use and both washer and dryer are running well. Does it need so many setting options? probably not. The smart phone connection mode has never worked, I think its just a sales gimmick.

It is easy to use, and it dries most items well. The top surface scratched easily when I moved a plastic hamper across, so I suggest you get a protective mat (see photo). It is not made as solidly as my previous (old) Dryer, so I find myself closing the door gently. I used to slam my old dryer door. I have used the steam option twice, and I am pleased with the result.

This dryer really catches your eye. Its cool design fits great in my laundry space, and the built-in smarts make things even easier. The steam feature is awesome for keeping clothes smooth. It can handle big loads effortlessly because it's got plenty of space. If you want a good mix of style and smart features in a dryer, this one's a solid choice. Definitely recommend buying it!

I love this dryer! It’s my first dryer that has all the intelligence functions as Wi-Fi and steam etc. my old dryer was burning clothes very old… this one is best of the best. With baby on the way I’m so appreciative to have steam function to disinfect garments etc. Would highly recommend to anyone who consider smart dryer. Totally worth it! And you can use LG ThinQ app to help you with your loads and connects to Wi-Fi!

User friendly, super quiet, dries fast. Cool features . I love it

Great washer/dryer pair. So quiet, holds big loads, and so many cycle options to choose from- love it! I love the steam option to freshen clothes, and it notifies my phone when the cycle is done. The pedestals are also a necessity for me - they are great storage and make it easier to load and unload laundry. Best Buy delivery and set up was the best ever- Highly recommend!

Very good machine, dries well, has a lot of drying options and let's me know when is done through the app. Easily dries queen sized blankets. Steam cycle is amazing!

This is arguably the best washer and dryer we’ve ever owned, this machine right here is superior to Samsung, it’s very quiet and you barely can hear any noise. Well done LG.

First new washer and dryer set ever purchased and i love it! Easy to use. Fairly simple busing kits if options!

It's been about a month since our purchase. So far, it's been excellent. Nice and quiet, dries quickly and has lots of variety in options for drying.

Way better then Samsung. Way more quiet. I think it's far more efficient than the Samsung's we had in the past and they do a really good job.

Great value and works excellent! I would highly recommend this samsung from best buy. Delivery drivers were awesome as well!

Purchased the LG washer and dryer. Previously owned a Kenmore and a Maytag. This dryer is quite and overall performs well. It does dry hotter on low than the Maytag. I do LOVE the WiFi and LG app which sends a notification to my iPhone and Apple Watch when the cycles complete. I thought WiFi on a washer and dryer was a gimmick but, I have to say I’m loving the functionality especially if I’m on another level of the house or I get busy. I do believe the majority of consumers will never use 12 cycles and the controls could be greatly simplified!

I love this dryer! It’s so quiet and leaves the clothes very dry. The clothes are dry before the cycle is complete. The filter is easy to clean. It looks so sleek and fits perfectly in my washroom. Highly recommend