A:AnswerHello there. Thank you for sharing your experience with us. We understand your inquiry regarding the door seal of your LG 7.4 Cu. Ft. Stackable Smart Electric Dryer. The door should typically sit flush and create a complete seal to prevent heat loss and light leakage; we recommend checking for any obstructions in the door jam or ensuring the leveling legs are properly adjusted.
https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-electric-dryer-with-steam-and-sensor-dry-black-steel/JJ8VPZRYTZ
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
A:AnswerHi there. We understand your inquiry regarding the removal of your existing unit for your LG 7.4 Cu. Ft. Stackable Smart Electric Dryer.
https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-electric-dryer-with-steam-and-sensor-dry-black-steel/JJ8VPZRYTZ
Service policies regarding appliance removal are determined by the retailer. We recommend contacting Best Buy directly to confirm their installation and removal services. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
—Renzo
A:AnswerHi there. We understand your inquiry regarding the LG Smart Electric Dryer. Please refer to the installation manual for your specific model to check the maximum allowable vent length, as exceeding the recommended distance can impact drying performance.
https://www.bestbuy.com/product/lg-28-7-cu-ft-3-door-french-door-refrigerator-with-ice-plus-stainless-steel/JJ8VPZR7G4
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
A:AnswerHi there! Thank you for your question about the DLEX5500W. This model is indeed stackable with the WM3670HWA washer, allowing you to save space while enjoying the benefits of an electric dryer. To stack the two units securely, be sure to use the appropriate stacking kit, which is available for purchase separately. If you have any more questions or need assistance with the installation, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your inquiry! —Avril
A:AnswerNo, the dimensions for the compatible pedestal for washer model are slightly different than that of WDP4W. Pedestal model WDP6B is compatible with this dryer. ^Chris
A:AnswerHi, Seth. Thank you for reaching out to us. When setting up the LG Dryer model DLEX5500V for side venting, it is crucial to ensure proper clearance for effective ventilation. The recommended clearance of 5 inches at the back is primarily to accommodate the venting system and ensure safe and efficient operation. Reducing this clearance might impact performance and safety. For optimal results, it's best to follow the installation guidelines provided. If you need further assistance or have any more questions, please send us a private message on our social media platform via @LGUSSupport. We appreciate your patience. ^Sam
A:Answerthe roller assembly is not the part that is needed. it is a leveling foot. i have gone through the manual you provided and it says nothing about roller assemblies. it is a black leveling foot. i just want to make sure i order the right one for the DLEX6500 dryer
https://lgparts.com/products/4778el3001b?
A:AnswerHello there! We understand the issue you're experiencing with your exhaust hose for the LG DLEX5500V dryer. It sounds frustrating to deal with the crimped hose causing a blockage message. regarding the installation issue, have you tried contacting the installer of the unit where you purchased it? If not, please contact your installer regarding this to ensure proper way of addressing the issue. -Junel
A:AnswerHello there, Suezee. We appreciate your question about the DLEX5500V dryer. Yes, the door on this model is indeed reversible, allowing you to customize the door swing to better fit your laundry space. This feature can make loading and unloading laundry more convenient, depending on the layout of your room.
If you need assistance with reversing the door or have any further questions, feel free to send us a private message on Social Media @LGUSSupport. Our team is always happy to help guide you through the process. Thank you for choosing LG!
—Avril
A:AnswerThank you for your interest in the LG 7.4 cu. ft. Ultra Large Capacity Smart Front Load Electric Energy Star Dryer with Sensor Dry & Steam Technology (DLEX5500V) model. The LG DLEX5500V dryer is compatible with the LG 3750EL1001F front load dryer rack. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLEX5500V.ASSEEUS. ^Cris
A:AnswerThank you for reaching us regarding LG Dryer. The dryer vent on the LG DLGX5501 and DLEX5500V models is located on the rear of the appliance. The rear vent is the standard configuration that can then be converted to a side or bottom vent if desired. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLEX5500V.ASSEEUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerThe bottom of the exhaust vent is approx 3” off the floor, assuming you are NOT using a riser.
Hope it helps. You can also likely find the exact specs on the LG website.
A:AnswerThe main differences between the LG 5500 and 6500 models are the depth and color options. The LG 6500 is slightly deeper than the LG 5500, and it is available in black stainless steel in addition to white. The LG 6500 also has an AI DD feature that uses artificial intelligence to detect fabric types and adjust wash settings accordingly, while the LG 5500 does not have this feature.
