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We are sorry to see you are having trouble with the bass of your mini shelf system. Check to see if the speakers are connected correctly and the speaker cables are secure. If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
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