I have installed the media suite onto my laptop, but any Blu-ray I try to play says that the data on the disc is corrupted. Wondering what steps can be taken to fix this problem. null

Question

Darkhost · Accepted Answer

The bluray drive does the actual reading of the disc. Not the software. Clean your disc, make sure it isn't scratched. Calibrate your disc drive using a DVD first or another bluray disc you have on hand.

Answered by Darkhost 4 years ago

Verified Purchase

LG Digital Customer Care · Answer

Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

Answered by LG Digital Customer Care 4 years ago

“I have installed the media suite onto my laptop, but any Blu-ray I try to play says that the data on the disc is corrupted. Wondering what steps can be taken to fix this problem.”

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