Questions & Answers

11 Questions & 72 Answers
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  • Question
    Does this come with software? If so, what sort?   (10 Answers)

    By Faticia April 11, 2016.

    Closed to new Answers

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    • Best 
      Answer

      Yes, it's the CyberLink Media software package. It's required for the Blu-Ray discs to work on your PC.

      By Donu May 29, 2016.

    • Question
      Is this drive compatible with an iMac? I use VLC player to watch dvds through the superdrive normally.   (5 Answers)

      By Moose516 June 10, 2016.

      Answers
      • Best 
        Answer

        Yup - It will work properly, as long as you have 2 available USB Ports 2.0 or 3.0 work just fine.

        By ozzygee June 25, 2016.

      • Question
        work with windows 10?   (10 Answers)

        By bob June 1, 2016.

        Closed to new Answers

        Answers
        • Best 
          Answer

          Yes, both 32 and 64 bit.

          By ozzygee June 25, 2016.

        • Question
          Can I use this to download/burn bluray and any other dvds onto my laptop, even if they are not a digital copy?   (10 Answers)

          By Anonymous April 28, 2016.

          Closed to new Answers

          Answers
          • Best 
            Answer

            Yes this will burn/write, but you need to purchase a 3rd party program to do so.

            By Gumball77 July 18, 2016.

          • Question
            Does lg bp50nb40 blu Ray work with Windows10 with no problem?   (5 Answers)

            By Reza September 11, 2017.

            Answers
            • Best 
              Answer

              I have had zero issues with it on Win 10 Creators Update.

              By Steve September 20, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Will this play non-blu-ray dvds?   (10 Answers)

            By Anonymous June 11, 2016.

            Closed to new Answers

            Answers
            • Best 
              Answer

              This product can play DVD's and CD's as well.

              By CommunityAnswer June 11, 2016.

            • Question
              I've installed the included software CyberLink Media Suite 10, however WinX DVD Copy Pro stalls/stops at 3% and DVD Shrink stalls/stops at 0% copying movie DVD's. Is there some DVD copy software that works with this unit? Should I remove CyberLink?   (1 Answer)

              By KirkDVD September 17, 2017.

              Answers
              • Answer

                We regret to read that you are experiencing issues with the WinX DVD Copy Pro and the DVD Shrink when attempting to copy movies on your LG 8x External USB 2.0 Blu-ray Disc Playback & M-DISC™ Support, Model # BP50NB40. It appears that you will need some assistance troubleshooting the issue. You may need to provide more information on how you are using the software. For example, "fit to disc" make take hours video programs that are longer than 70 minutes or ones that require re-encoding. You may need to burn to an ISO and not directly to the disc. Your anti-virus program could be hanging things up. There are so many things other than the software that could be stalling or stopping the copying. You can try contacting our Support Center at (800) 243-0000 for assistance...^IFV

                By LGAnswers September 19, 2017.

                • LG Representative
            • Question
              Was wondering if this will play multi region bluray discs?   (1 Answer)

              By Beni September 16, 2017.

              Answers
              • Answer

                No, this will not play multi-region bluray discs.

                By CommunityAnswer September 16, 2017.

              • Question
                Does it require to be plugged into two USB ports, or just one? From where does it get its power?   (10 Answers)

                By wordwonk July 16, 2016.

                Closed to new Answers

                Answers
                • Answer

                  It will work on one powered USB port. It does come with a USB splitter cord if you have an older USB port.

                  By endofline August 20, 2016.

                • Question
                  Will this device work with other software like dvdfab?   (5 Answers)

                  By Chrissy July 10, 2016.

                  Answers
                  • Answer

                    I can't speak about dvdfab, but it's played DVD just fine with jRiver. The OS sees it as a drive, so I'd think that any appropriate software could use it.

                    By RiverDog September 30, 2016.

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