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Hello there. We understand your inquiry about the LG WM9900HSA washer. Thank you for sharing your experience with us. The LG WM9900HSA is currently available in Brushed Platinum Steel. While other LG Signature models may be available in black, the specific WM9900HSA model is primarily offered in the brushed platinum steel finish. For the most accurate information on what models and colors are carried, we recommend checking with Best Buy directly. https://www.bestbuy.com/site/lg-signature-5-8-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-ezdispense-brushed-platinum-steel/6631160.p?skuId=6631160 We'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
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