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Questions & Answers

Your price for this item is $1,899.99
The comparable value price is $2,499.99
Page Showing 1-12 of 12 questions
  • QuestionWhat smart features does this washer have?

    • Answer This washer has LG ThinQ Smart Technology. You can control and monitor the washer remotely, track cycles, and connect with Google or Alexa voice assistants through the ThinQ app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this washer have a steam function?

    • Answer Yes, this washer has a steam function.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the ezDispense feature work on this washer?

    • Answer With the ezDispense Automatic Dispenser, you fill the reservoirs once for up to 20 to 36 wash cycles. It automatically adds the correct amount of detergent and softener at the right time and sends a smartphone alert when it needs refilling.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this washer ENERGY STAR certified?

    • Answer Yes, this LG high efficiency washer is ENERGY STAR certified.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of this LG washer?

    • Answer This LG washer has a mega capacity of 5.8 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of motor does this LG washer have, and is there a warranty?

    • Answer This washer has a Direct Drive Motor and it's backed by a 10-year limited warranty.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the TurboWash 360° technology work?

    • Answer TurboWash 360° uses five powerful jets with variable sprays to surround clothes from multiple angles, allowing detergent to penetrate deep into fabrics for a complete clean in under 30 minutes, even for large loads.
    This question and answer was generated by AI based on customer and product data.
  • QuestionI haven't owned a front loading washer but am anxious to try. Top loaders that are high efficiency means it uses less water, which translates to it doesn't provide enough water to get the clothes clean. Is this also an issue with front loading washers?

    Asked by MStewart.

    • Answer Hi there, MStewart. Thank you for sharing your experience and inquiry about the LG SIGNATURE Front Load Washer, Model WM9900HSA. We understand your inquiry regarding water usage and cleaning performance, especially compared to High-Efficiency top loaders. We want to assure you that front-loading washers clean effectively using less water differently than a top loader. Instead of fully submerging the clothes, the WM9900HSA uses its drum design and motion to lift the clothes and tumble them into the water, ensuring a thorough clean with less water. This model also features TurboWash® 360° and AI DD® technology, which works to deliver powerful cleaning results while being mindful of water usage. https://www.bestbuy.com/product/lg-signature-5-8-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-ezdispense-brushed-platinum-steel/JJ8VPZQSTZ If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWill Best Buy sell model WM9901HBA

    Asked by Anonymous.

    • Answer Hello there. We understand your inquiry about the availability of the LG WM9901HBA washer at Best Buy. For the most accurate and up-to-date information on product availability, including online and in-store stock, we recommend contacting Best Buy directly. They will be able to provide you with the most current details regarding this specific unit. https://www.bestbuy.com/site/lg-signature-5-8-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-ezdispense-brushed-platinum-steel/6631160.p?skuId=6631160 Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWill Best Buy sell the black model

    Asked by Anonymous.

    • Answer Hello there. We understand your inquiry about the LG WM9900HSA washer. Thank you for sharing your experience with us. The LG WM9900HSA is currently available in Brushed Platinum Steel. While other LG Signature models may be available in black, the specific WM9900HSA model is primarily offered in the brushed platinum steel finish. For the most accurate information on what models and colors are carried, we recommend checking with Best Buy directly. https://www.bestbuy.com/site/lg-signature-5-8-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-ezdispense-brushed-platinum-steel/6631160.p?skuId=6631160 We'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs there any way to operate this washer if the internet or wifi are out?

    Asked by Michael.

    • Answer Hello there, Michael. Thank you for sharing your experience with the LG WM9900HSA washer. We understand your inquiry about operating the unit without Wi-Fi. Yes, your LG SIGNATURE washer is designed to function normally and can be operated directly using the control panel on the unit itself, even if you do not have an internet connection. The Wi-Fi feature is an optional convenience that allows for remote control and monitoring through the LG ThinQ app, but it is not required for the basic washing functions. https://www.bestbuy.com/site/lg-signature-5-8-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-ezdispense-brushed-platinum-steel/6631160.p?skuId=6631160 For further assistance with your unit, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhen will this item be back in stock

    Asked by Anonymous.

    • Answer Hello there. Thank you for sharing your inquiry with us. We understand your inquiry about when the LG washer (model WM9900HSA) will be back in stock at Best Buy. Please know that we do not have visibility into third-party retailer inventory levels, so we cannot provide specific restock dates. For the most accurate availability information, please contact Best Buy directly or use their “Notify Me” feature on the product page to receive alerts when the item is restocked. https://www.bestbuy.com/site/lg-signature-5-8-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-ezdispense-brushed-platinum-steel/6631160.p?skuId=6631160 If you have questions about product features, setup, or compatibility once you’re ready to purchase, please send us a private message on Social Media @LGUSSupport so we can assist further. We appreciate your patience and look forward to helping you when you have the unit. —Renzo

      Answered by LG Digital Customer Care