“The dryer appears broken. It is only 13 months old. When I press the power button the keypad illuminates. I can make a cycle selection. When I press the start button I hear a "click", but nothing happens - no turning drum and no heat. Any suggestions?”

1-1 of 1 Answer

• We regret to read that your LG 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLEX3570W appears to be malfunctioning and apologize for any inconveniences. It may be that the fault could be in the wiring to the door interlock, or the door catch not activating it properly, or a faulty on off switch, or even the main control module. You are going to need to schedule a repair service and you can either do that online at http://www.lg.com/us/support/repair-service/find-repair-provider and either locate a ocal LG Authorized Repair Provider or schedule an LG repair, or you can contact the LG Customer Interactive Center at (800) 243-0000...^IFV

  Answered by LG Digital Customer Care 10 years ago

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