A:AnswerHello drkillabrew.
Thank you for your inquiry on the LG - TrueSteam 7.4 Cu. Ft. 12-Cycle Ultra-large-Capacity Steam Electric Dryer - Model # DLEX3570W.
The unit does not require a water connection because it has a steam feeder that must be manually filled with only tap water to the max line. Distilled water cannot be used because the water level sensor in the steam generator will not work and you should not use hot water either...IFV
A:AnswerThank you for your inquiry on the LG - TrueSteam 7.4 Cu. Ft. 12-Cycle Ultra-large-Capacity Steam Electric Dryer - Model # DLEX3570W. The unit does not require a water connection because it has a steam feeder that must be manually filled with only tap water to the max line. Distilled water cannot be used because the water level sensor in the steam generator will not work and you should not use hot water either. ^CP
A:AnswerThe height to the top of the door on the LG 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLEX3570W is not listed. If it is of any help, both this dryer and its matching washer have a height of 38 11/16". When stacked, the combined height will be 77 3/8". The top of the door is about six inches from the top of the dryer so that would place the top of the door around 71 3/8"...^IFV
A:AnswerYES you must use HE soap, evidently. This was a big issue with a Bosch machine I had. Non HE soap clogged it all the time. Don't know if it's the same with this unit, which is 1000x better than the Bosch, but I would.
A:AnswerWe regret to read that your LG 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLEX3570W appears to be malfunctioning and apologize for any inconveniences. It may be that the fault could be in the wiring to the door interlock, or the door catch not activating it properly, or a faulty on off switch, or even the main control module. You are going to need to schedule a repair service and you can either do that online at http://www.lg.com/us/support/repair-service/find-repair-provider and either locate a ocal LG Authorized Repair Provider or schedule an LG repair, or you can contact the LG Customer Interactive Center at (800) 243-0000...^IFV
A:AnswerThank you for your intyerest in the LG 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLEX3570W. Your new dryer is shipped to vent to the rear and it can also be configured to vent to the bottom or side. An adapter kit, part # 383EEL9001B that contains the
necessary duct components to change the dryer vent location will have to be purchased separately and you can check with Best Buy if they carry that otherwise you will have to order that from any of the following LG Authorized Parts Distributors:
Encompass Parts 866-779-7906 http://www.encompassparts.com/lgcon...
MCM Electronics 800-824-9491 http://www.mcmelectronics.com/lgpar...
Andrews Electronics 800-274-4666 http://lge.andrewselectronics.com.
You should also either check with your Sales Associate or with Best Buy's Geek Squad on what is included in the installation of the unit, configuring the vent location may not be part of the installation...^IFV
A:AnswerThank you for your inquiry.
The LG TrueSteam 7.4 cubic foot 12 Cycle Ultra-Large Capacity Steam Electric Dryer, Model # DLEX3570W is shipped to vent to the rear. It can also be configured to vent to the bottom or side (right-side venting is not available on gas models).
An adapter kit, part number 383EEL9001B may be purchased from your LG retailer. This kit contains the necessary duct components to change the dryer vent location...IFV
A:AnswerThis dryer does have a side vent option (Requires a separate LG kit that Best Buy does not carry). You will have to order the kit online or from an LG service center. The LG instruction/setup manual provides the kit number and instructions for installing the side vent kit.
A:AnswerThe LG TrueSteam™ 7.4 Cu. Ft. 12-Cycle Electric Dryer with Steam - Graphite Steel, Model # DLEX3570V is still showing as being available at Best Buy stores. Check your local store for availability or contact the Customer Service at your local Best Buy to inquire about availability...^IFV
A:AnswerThe following clearances are recommended for this dryer. This dryer has been tested for clearances of 1 inch (2.5 cm) on the sides and rear. Recommended clearances should be considered for the following reasons:
• Additional clearances should be considered for ease of installation and servicing.
• Additional clearances should be considered on all sides of the dryer to reduce noise transfer. For closet installation, with a door, minimum ventilation openings in the top and bottom of the door are required. ^CP
A:AnswerHi Palomino. Unfortunately, if you haven't sorted out your clothes while washing them according to fabric types, regardless of if you transfer them to the LG 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLEX3570W and set it on permanent press and low heat, the wrinkles will already have set into the clothes. To prevent wrinkles, clothes should be separated not only by color but also by fabric content and weight. For instance, washing lightweight dark cotton t-shirts with heavy denim jeans can cause the lighter items to be crushed by the weight of the jeans. Crushing means more wrinkles! By having your laundry sorted correctly before washing, you will also reduce wrinkles in the dryer. Lightweight items dry much quicker than heavier fabrics like denim. The more time they spend in the dryer, the more likely they will get overheated and wrinkles can become deeply set. All dryers use an energy source to heat air, a dryer drum to tumble clothing through the warm air and an exhaust system to vent the moisture drawn from the fabric. But, there are differences in the heating and cool down cycles that can determine whether your clothes come out deep wrinkles or wrinkle free. The permanent press cycle has a gentle cool down time period that is best for synthetic fabrics that don't need higher heat. The cooling down period lets the fibers relax to their original shape. Giving clothes a strong snap to remove any clinging smaller items and start smoothing out wrinkles as soon as you remove them from the dryer, also helps...^IFV
A:AnswerI have a small area for my washer so I had to be aware of this - the closet where my washer and dryer is location was 35 inches deep, 66 wide and this product fits well and I am able to shut the doors, If needed. Definitely ask the person selling it to you at Best Buy tho because I assumed I would have a ton of room depth wise and it's tight with the cords