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Depending on the exact model, it may not have the smart thinq wi-fi ability. If it doesn't, it would have the other option: Tag On. With Tag On, you can still do it - it's just done through NFC on your phone and takes a bit longer. I suggest you go to LG.com and then 'support'; enter the model of the washer and go to the info on downloading cycles.
Sorry, there was a problem. Please try again later.The LG - TurboWash® 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam, Model # WM3770HWA has to be registered for you to use the Download Cycle feature for the Smart ThinQ® application. When you open the app, you should see the Download Cycle prompt. Please contact our Support Center at (800) 243-0000 if you need assistance with this...^IFV
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