“will LG update the firmware for this player? it currently cannot play newer 4K discs. it refuses to load: Skyscraper, 2001, Matrix: Reloaded (which I actually exchanged for another brand new copy only to have the same issue).”

1-2 of 2 Answers

• No idea what to tell you. I only ever had problems with a 4K disc from the library; the discs I've purchased have all worked flawlessly (including Captain Marvel, which I bought last week.) Contact LG?

  Answered by FrozenBob81 6 years ago

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• We would be happy to help you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ so that we can gain some more insight as to what is going on. ^AC

  Answered by LG Digital Customer Care 6 years ago

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