“Velop 6600 Whole House. Why is one of the child nodes always showing up as OFFLINE on the Dashboard of the mobile app. I thought it would show up under the connected devices on the app. Is there a problem and if show how can I correct it.Thank You”

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• They have an excellent 24 hour help line. Use it

  Answered by DonM 7 years ago

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• I had a similar issue, go to Wi-Fi Settings/Advanced Wi-Fi Settings and run the Channel Finder, it will find the best Channels based on devices in and around your house. I had to run it a few times for it to be stabilized. The Linksys forums is what led me to this fix

  Answered by JeffS 8 years ago

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